Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Hon Nok Ip

Toronto,ON

Summary

Resilient Technical Associate with 1.5 years operating in demanding internal and external support roles. Applies exceptional technical knowledge and expansive operational experiences. Hungry to continue expanding repertoire of skills and competencies through dedicated application of training and tireless execution of assigned tasks.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Technical Associate

Hong Kong Telecommunications
07.2022 - 01.2024
  • Enhanced system efficiency by optimizing and streamlining technical processes.
  • Reduced downtime for clients through proactive maintenance and timely issue resolution.
  • Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
  • Designed and deployed scalable network infrastructure for increased efficiency and reliability.
  • Develop software program with network automation

Education

Bachelor of Science - Computer Science

Hong Kong Metropolitan University
Hong Kong
08.2022

Skills

  • Remote Technical Support
  • Virtualization Technologies
  • Software Development
  • Software Debugging

Languages

English
Limited Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional

Certification

CCNA

Timeline

Technical Associate

Hong Kong Telecommunications
07.2022 - 01.2024

Bachelor of Science - Computer Science

Hong Kong Metropolitan University

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Hon Nok Ip