Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hongmei Qu

Calgary,AB

Summary

Motivated professional with extensive experience in administrative and human resources roles. Proven ability to excel in fast-paced environments, adapt to sudden changes, and deliver high-quality work efficiently. Strong analytical, organizational, and communication skills, with a commitment to continuous improvement and professional development.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Johnny&Jack Consulting Ltd
Calgary, Alberta
11.2023 - Current
  • Compiled and analyzed data from sales and customer feedback reports to provide actionable insights for management.
  • Streamlined daily office operations by implementing an automated inventory tracking system, reducing supply shortages by 20%.
  • Coordinated logistics for monthly workshops and quarterly conferences, including scheduling, room setup, and supply preparation for 50+ attendees.
  • Organized special events, coordinating catering, venue selection, and promotional materials, resulting in a 30% increase in attendee satisfaction.

Human Resources Administrator

Beijing Hisoft
Beijing, China
03.2018 - 08.2023
  • Managed payroll for 1200+ employees, ensuring accurate calculations of hours worked and overtime pay rates, reducing payroll errors by 15%.
  • Streamlined HR documentation process by implementing a digital filing system, enhancing accessibility, and compliance.
  • Compiled comprehensive HR reports on employee turnover and satisfaction, providing actionable insights for policy improvements.
  • Planned and executed company-wide events, including team-building activities and annual parties, boosting employee engagement and satisfaction scores by 25%.
  • Maintained accurate and confidential employee records using an encrypted digital system, ensuring compliance with data protection regulations.

Bakery Manager

August Food
Qingdao, Shandong
02.2014 - 01.2018
  • Maintained a comprehensive membership system, tracking changes in membership trends and analyzing spending patterns and frequency. Achieved a 50% increase in member renewal rates and an average monthly addition of over 300 new members.
  • Utilized POS data to identify customer preferences, leading to a 20% increase in seasonal product sales.
  • Developed and implemented training programs for 15 staff members, resulting in a 30% reduction in workplace incidents and consistent product quality.
  • Negotiated with local suppliers to secure competitive pricing, reducing raw material costs by 10% and ensuring timely delivery.
  • Streamlined production scheduling to meet customer demands, reducing lead times for special orders by 25% and enhancing customer satisfaction.

Education

BBA - Business Administration

Wuhan Textile University
Wuhan
06-2004

Skills

  • Appointment Scheduling & Digital Archiving
  • Spreadsheet Management & Data Entry and Analysis
  • Office Administration & Professional Communication
  • File Organization & Payroll and Benefits Administration
  • Event Planning & Vendor Negotiation

Certification

English for career development

Power BI

Strategic Human Resources

Human Resources Payroll

Timeline

Administrative Assistant

Johnny&Jack Consulting Ltd
11.2023 - Current

Human Resources Administrator

Beijing Hisoft
03.2018 - 08.2023

Bakery Manager

August Food
02.2014 - 01.2018

BBA - Business Administration

Wuhan Textile University

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Hongmei Qu