Driven professional with proven expertise in guest engagement and exceptional customer service, honed at Liuyishou Hotpot and Dawandong Japanese Restaurant.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server & Bar
Liuyishou Hotpot
10.2021 - 07.2024
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Welcomed customers and helped determine their needs.
Organize monthly bills and other financial information.
Worked effectively in fast-paced environments.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Dawandong Japanese Restaraunt
03.2020 - 06.2020
Served food and beverages promptly with focused attention to customer needs.
Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Education
Diploma - Practical Nursing
Centennial College
75 Ashtonbee Rd, Scarborough
04.2027
High School Diploma -
Cambridge International Academy
300 Water St #1, Whitby
06.2021
Skills
Preparation of various drinks and desserts
Cleanliness standards
Food running
Strong work ethic
Exceptional customer service
Cash handling
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Certification
IELTS 6.0
Timeline
Server & Bar
Liuyishou Hotpot
10.2021 - 07.2024
Server
Dawandong Japanese Restaraunt
03.2020 - 06.2020
Diploma - Practical Nursing
Centennial College
High School Diploma -
Cambridge International Academy
Similar Profiles
ELAINE DENGELAINE DENG
Marketing Coordinator at iShow Delish, a subsidiary of LIUYISHOU HotpotMarketing Coordinator at iShow Delish, a subsidiary of LIUYISHOU Hotpot