Hongkun Li

· Assisted in the conversion and acquisition of Aligned capital partners which added $28 billon dollars worth of assets and clients to be serviced and processed

· Conducted daily banking duties, including EFTs, wire transfers, and resolving payment issues with financial institutions, ensuring smooth financial operations.

· Enhanced customer satisfaction through effective communication, problem-solving, and personalized service.

· Processed and reconcile all files from daily transactions and requests at EOD to have then accurately shown on client’s statement and online accounts, through day-today back-office administration

· Handled trade input, journal entries, and other trade-related administrative tasks, maintaining accuracy in all transactions.

· Updated book values, write off securities, and handle security movements and internal transfers, maintaining accurate account records.

· Worked in a fully self directed and fast paced environment, solving 40+ requests per day via inbound phone calls such as transfers, purchases, exchanges, redemptions, maintenance, and reinvestments for Mutual Funds and GICs

· Used professional knowledge and market information to analyze client’s financial position and proactively provide advice to help client meet their investment objectives

· Provided help on regulatory procedures and solve difficult settlements for branch colleague

· Teamwork with colleagues and act as an advice lead helping on their advice pitch with the ongoing market and economy information

· Accurately processed each transaction in compliance under MFDA and organizational standards and ethics with a 100% pass for numerous months