Hong Han Lieu
Cold Lake
Summary
Proven performer at Bun Saigon Vietnamese Restaurant, adept in safe food handling and customer service excellence. Expertly managed kitchen operations, ensuring food safety and quality control. Demonstrated leadership by effectively training new staff, and enhancing team performance. Skilled in payment processing and conflict resolution, consistently achieving positive outcomes.
Overview
3
3
years of professional experience
Work History
Waitress and Trainer
Bun Saigon Vietnamese Restaurant
09.2021 - 07.2024
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food preparation, production, and plating for quality control.
- Used cash registers and credit card machines to cash out customers.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Education
Associate of Science - Pre-Health Sciences
Niagara College
Welland, ON04.2024
High School Diploma -
Central Toronto Academy
Toronto, ON06.2023
Skills
- Safe Food Handling
- Dining area maintenance
- Customer Service
- Performance Improvement
- Payment Processing
- Accurate money handling
- Food Production
- Food safety understanding
Accomplishments
Always achieved high grades in school by hard work and discipline .
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Waitress and Trainer
Bun Saigon Vietnamese Restaurant
09.2021 - 07.2024
Associate of Science - Pre-Health Sciences
Niagara College
High School Diploma -
Central Toronto Academy
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