HONG BING TANG
RICHMOND,BC
Summary
Attendant (Heritage Interpreter) Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Wapasu Creek Lodge
03.2021 - 06.2023
- Processed registrations and departures while responding to guest inquiries both in person and over the phone in a timely and professional manner
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms and common areas.
- Communicated to the management team any guest concerns to improve the guest experience
- Enforced policies and procedures to increase efficiency.
- Maintained clean and organized front desk areas to uphold polished company image.
Housekeeper
Wapasu Creek Lodge
10.2011 - 11.2015
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down furnitures, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped rooms and bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Verified cleanliness and organization of storage areas and carts.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Ensured all rooms met company's cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Completed daily task sheets and reports
- Interacted with guests in a professional, courteous manner
Owner/Manager
Ming Xing Model Arts Training School
06.1993 - 07.2007
- Established the school plans and course schedules
- Increased student enrollment by implementing innovative marketing strategies and community outreach programs.
- Established strong partnerships with local media and organizations to promote the training services and expand its presence in the community.
- Developed unique modeling and other arts curriculums for various age groups and skill levels, ensuring a diverse range of offerings within the school.
- Organized business promotion events, directed fashion shows, and beauty pageants
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Recruited, trained, and mentored talented instructors to maintain high-quality instruction across all classes.
- Continuously updated knowledge of industry trends through participation in professional development opportunities like conferences or workshops.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Department Manager
Guilin Shanshui Tourism Company
06.1992 - 07.1993
- Improved model''s understanding of brand representation by teaching proper posture, etiquette, and communication skills.
- Fostered a creative learning environment by encouraging experimentation in poses, styling choices, and personal expression while modeling.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Introduced innovative techniques in runway walking, resulting in increased diversity of styles among the model roster.
- Organized activities to promote learning and increase student enjoyment.
- Enhanced model performance by providing personalized coaching and feedback on runway techniques.
- Utilized positive communication to encourage team and promote integrity and respect.
- Monitored team practices to establish high level of performance.
- Assisted in recruitment and selection of additional coaching staff to establish strong and competent team.
- Facilitated networking opportunities for models by connecting them with industry professionals at events and shows.
- Scheduled and organized team events, dinners and field trips to cultivate relationships and build rapport.
- Mentored new models, sharing industry insights and best practices for career advancement.
- Streamlined backstage operations during fashion shows, ensuring timely model lineup changes and smooth transitions between scenes.
- Collaborated with photographers and stylists to ensure a cohesive vision for each shoot or show.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
- Tailored individual coaching programs based on each model''s strengths and areas for improvement.
- Boosted model confidence by offering constructive criticism and support throughout training sessions.
- Maintained strong relationships with clients by promptly addressing concerns or requests related to model performances.
- Ensured safe practice environments by enforcing strict adherence to safety protocols during training sessions and events.
- Managed time efficiently in order to complete all tasks within deadlines.
Police Officer
Guilin Public Security Bureau
07.1988 - 07.1992
- Monitored criminal activity in community to identify suspicious activity.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Conducted searches of individuals, vehicles and premises.
- Answered emergency calls for help from citizens and business owners.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Assisted in special investigations and crime prevention programs.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Responded to emergency calls to provide assistance to citizens in need.
Skills
- Over ten years of Marketing/Promotion events organization experience
- Customer and public service experience
- Client and service-oriented; strong interpersonal skills for dealing with customers from diverse backgrounds and cultures
- Good organizational skills and ability to multi-task and work under pressure
- Demonstrated ability to take the initiative, be self-directed, and work independently
- Flexible and cooperative team player
- Computer skills: MS Office, Excel, and Outlook
- Certified Standard First Aid & CPR/AED C
Educations And Certifications
- Justice Institute Of British Columbia, 05/12/20, Certified Basic Security Training
- CanadianRedCross, 11/06/18, Certified Standard First Aid & Cpr/Aed Level C
- Richmond Continuing Education, Richmond School District No.38, Richmond, 04/01/18, Completed English 12
- Guangxi Police College, Nanning, China, 1988, Diploma In Public Security
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
Certification
Justice Institute of British Columbia May 12, 2020
Certified Basic Security Training
Canadian RedCross November 6, 2018
Certified Standard First Aid & CPR/AED Level C
Richmond Continuing Education, Richmond School District No.38 April 2018
Completed English 12
Timeline
Front Desk Agent
Wapasu Creek Lodge
03.2021 - 06.2023
Housekeeper
Wapasu Creek Lodge
10.2011 - 11.2015
Owner/Manager
Ming Xing Model Arts Training School
06.1993 - 07.2007
Department Manager
Guilin Shanshui Tourism Company
06.1992 - 07.1993
Police Officer
Guilin Public Security Bureau
07.1988 - 07.1992
Justice Institute of British Columbia May 12, 2020
Certified Basic Security Training
Canadian RedCross November 6, 2018
Certified Standard First Aid & CPR/AED Level C
Richmond Continuing Education, Richmond School District No.38 April 2018
Completed English 12
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