Summary
Work History
Education
Skills
Languages
Timeline
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Hong Anh Nguyen

Burnaby,BC

Summary

Proven FOH Team Member at Hong Anh Nguyen, adept in guest relations and cleanliness, significantly enhancing customer experience. Excelled in training staff, maintaining sanitary environments, and boosting sales through expert order management and service. Skilled in money handling and payment processing, embodying a welcoming atmosphere for all guests.

Work History

FOH Team Member

Hong Anh Nguyen
04.2024 - Current
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.

Education

BBA - Business Administration

Simon Fraser University
Burnaby, BC
05.2028

Skills

  • Order Taking
  • Cleanliness
  • Salesmanship
  • Phone Etiquette
  • Reservation Management
  • Greeting guests
  • Money Handling
  • Payment Processing
  • Stock management
  • Guest Relations

Languages

English
Full Professional

Timeline

FOH Team Member

Hong Anh Nguyen
04.2024 - Current

BBA - Business Administration

Simon Fraser University

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