Summary
Overview
Work History
Education
Skills
Websites
Certification
Work Availability
Timeline
Honey Sheth

Honey Sheth

Toronto,ON
If you are going to stand out then you might as well be outstanding!

Summary

Enthusiastic professional with strong background directly interfacing with industry customers. Well-versed in products, client-winning strategies and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Experienced in Finance, Administration, Customer service, extensive knowledge of Capital markets, Investment management landscape, financial data and analysis, Sharepoint. PowerBI & MS office.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Supervisor - Client Relations

Invesco Ltd.
Toronto, ON
03.2022 - Current
  • Established effective communication channels between clients and company personnel.
  • Assisted in the development of strategic plans for the organization.
  • Created and maintained an effective team environment through collaboration and communication.
  • Provided guidance to subordinates on how to improve their performance and develop new skills.
  • Conducted regular meetings with staff to discuss progress, challenges, and opportunities.
  • Cultivated relationships with external stakeholders to ensure alignment with organizational goals.
  • Fostered a culture of continuous learning by encouraging employees to pursue further education opportunities.
  • Maintained up-to-date knowledge of industry trends, best practices, and emerging technologies.
  • Contributed ideas at executive level meetings on ways to improve organizational effectiveness.
  • Implemented change management initiatives as needed throughout the organization.
  • Motivated teams through recognition programs and rewards for excellent performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Quality Assurance Specialist

Invesco Ltd
Toronto, ON
04.2018 - 03.2022
  • Conducted regular internal audits to identify non-conforming issues.
  • Analyzed data from inspection results for trends in order to recommend process improvements.
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
  • Used quality monitoring data management systems to compile and track performance at team and individual levels.
  • Partnered with training and operational leaders to develop strategies to enhance customer experience.
  • Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.
  • Identified performance trends to conduct gap analysis, contributing to learning solutions and support.

Manager - Business Operations

The AJN Group
Toronto, ON
05.2013 - 04.2017
  • Developed and implemented strategic business plans to increase operational efficiency.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Implemented effective marketing campaigns to increase revenue and improve brand awareness.
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Education

Foundations of Business Analysis - Business Analysis

University of Toronto, Toronto, ON
03.2021

Post-Degree Certificate - Global Business Management

Humber College, Toronto, ON
03.2013

BBA - Business Management

N.R.I.B.A, India
04.2010

Skills

  • Strategic Planning
  • Excellent communicator
  • Complex Problem-Solving
  • Leadership Development
  • Forward thinking management
  • Culture & mindset driven

Certification

  • Investment Funds in Canada - 2017
  • Canadian Securities Course -2024

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Supervisor - Client Relations - Invesco Ltd.
03.2022 - Current
Quality Assurance Specialist - Invesco Ltd
04.2018 - 03.2022
Manager - Business Operations - The AJN Group
05.2013 - 04.2017
University of Toronto - Foundations of Business Analysis, Business Analysis
Humber College - Post-Degree Certificate, Global Business Management
N.R.I.B.A - BBA, Business Management

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Honey Sheth