HONEY PATEL
Sudbury,Canada
Summary
Friendly and customer-focused professional with over 3 years of experience in client communication, customer service, and administration. Proven track record in resolving inquiries, managing customer accounts, and providing excellent service. Skilled in digital tools, billing processes, and account management. Ready to leverage organizational and problem-solving skills to contribute to the @home Energy team as a Competitive Services Representative.
Overview
3
3
years of professional experience
Work History
Enrolment Centre Assistant
Cambrian College
04.2024 - 04.2025
- Assisted 100+ students daily with inquiries & documentation.
- Directed clients to online systems, helping them navigate processes easily.
- Managed confidential student data efficiently.
Customer Service Representative
Walmart.ca
07.2023 - 01.2025
- Resolved high-volume customer calls & returns with empathy and speed.
- Recommended products/services based on customer needs.
- Supported digital order processes and system navigation.
Sales Coordinator
Shilp Building Excellence
02.2022 - 12.2023
- Coordinated sales activities and supported agents with property listings and documentation.
- Maintained client communication and delivered tailored recommendations for enhanced satisfaction.
- Facilitated smooth transaction processes, contributing to firm’s overall sales success.
Education
Post-Graduate Certificate - Public Relations
Cambrian College
04.2025
Post-Graduate Certificate - International Business Management
Cambrian College
04-2024
Bachelors - Business Administration
Sankalchand University
04.2021
Skills
- Excellent customer service and written/verbal communication
- Strong administrative, billing, and record-keeping accuracy
- Proven multitasking in high-volume environments
- Skilled in Microsoft Office Suite and CRM tools
- Fast learner with proactive problem-solving approach
- Organized, punctual, dependable team player
- Familiar with office procedures, invoicing, and dispatch coordination
EXTRA-CURRICULAR ACTIVITIES
Passionate Badminton Player
Avid Reader & Music Enthusiast
Curious Explorer
Typing Speed: 50+ WPM
Timeline
Enrolment Centre Assistant
Cambrian College
04.2024 - 04.2025
Customer Service Representative
Walmart.ca
07.2023 - 01.2025
Sales Coordinator
Shilp Building Excellence
02.2022 - 12.2023
Bachelors - Business Administration
Sankalchand University
Post-Graduate Certificate - Public Relations
Cambrian College
Post-Graduate Certificate - International Business Management
Cambrian College
Similar Profiles
Goutham RaviGoutham Ravi
Millwright Helper at Cambrian CollegeMillwright Helper at Cambrian College
NDUDIRIM E M ERUEMNDUDIRIM E M ERUEM
IT Help Desk Technician at Cambrian CollegeIT Help Desk Technician at Cambrian College
TREVOR LINDSAYTREVOR LINDSAY
Paramedic Technologist at Cambrian CollegeParamedic Technologist at Cambrian College
Tej PatelTej Patel
Production Worker at BLOOM HOUSE.CAProduction Worker at BLOOM HOUSE.CA
RISHABH NEGIRISHABH NEGI
Warehouse Package Handler at DelhiveryWarehouse Package Handler at Delhivery