HONEY JIYANI
Montreal,Canada
Summary
Seeking for full time employment at your company with proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfully fill the role in your team.
Overview
6
6
years of professional experience
Work History
Waitress Assistant
PUNJAB PALACE RESTAURANT
Montreal, QC, Canada
05.2019 - 12.2024
- Used POS system to compute accurate sales prices for purchase transactions. Resolved customer complaints by exchanging merchandise, refunding money, or adjusting bills.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
Cuisinier
A&W
Montreal, QC, Canada
10.2022 - 08.2023
- Collaborated with the culinary team to develop seasonal menus, showcasing fresh ingredients.
- Reduced kitchen accidents by implementing proper safety protocols and equipment maintenance routines.
Crew Member
McDonald's
Montreal, QC
06.2020 - 08.2022
- Efficiently handled multiple tasks, maintaining high standards of quality and prompt service.
- Worked well with teammates and accepted coaching from management team.
Sales and Customer Service
BELL
Montreal, QC, Canada
11.2019 - 04.2020
- Coordinated closely with other departments such as sales and customer service to resolve any arising issues impacting client accounts or invoicing processes.
- Worked with sales and customer service teams to resolve customer inquiries about order status updates. Coordinated with service teams to provide accurate lead times and ensure client satisfaction.
Education
2YRS CERTIFICATION PROGRAM - SUPPLY CHAIN MANAGEMENT
MATRIX COLLEGE OF MANAGEMENT
Montréal, QC12.2024
Skills
- POS Inventory System
- Operation
- Customer Service and Assistance
- Retail Merchandising Sales and Promotions
- Food and Beverage Experience
- Attention to detail
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Cuisinier
A&W
10.2022 - 08.2023
Crew Member
McDonald's
06.2020 - 08.2022
Sales and Customer Service
BELL
11.2019 - 04.2020
Waitress Assistant
PUNJAB PALACE RESTAURANT
05.2019 - 12.2024
2YRS CERTIFICATION PROGRAM - SUPPLY CHAIN MANAGEMENT
MATRIX COLLEGE OF MANAGEMENT