Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies and Interests
Languages
Affiliations
Interests
Timeline
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Homesh Bhadye

Homesh Bhadye

Cambridge,Canada

Summary

Experienced professional with a background in vehicle delivery, quality control, and customer experience within the Toyota industry. Committed to upholding the Toyota standard of excellence, bilingual proficiency in English (B2) and French (B2), along with conversational skills in Hindi. Possessing an automotive diploma and previous frontline dealership support experience, well-equipped to excel in a dynamic and customer-focused environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delivery Officer

Toyota Vehicle Logistics Centre
07.2024 - 06.2025
  • - Conducted new vehicle inspections and PDI under Toyota standards.
  • - Coordinated with departments to streamline delivery readiness.
  • - Built rapport with customers during vehicle handovers.
  • - Worked well in a team setting, providing support and guidance.
  • - Managed time efficiently in order to complete all tasks within deadlines.
  • - Assisted with day-to-day operations, working efficiently and productively with all team members.
  • - Resolved problems, improved operations and provided exceptional service.
  • - Strengthened communication skills through regular interactions with others.

Shop Manager

Trucks Parts Mauritius Ltd
01.2024 - 06.2024
  • - Independently ran truck parts operations.
  • - Sourced parts, liaised with vendors, and assisted commercial clients.
  • - Kept orderly and accurate accounting records by monitoring sales documentation.
  • - Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • - Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • - Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
  • - Monitored and analyzed sales reports to identify opportunities for growth.

Customer Service Assistant

Emtel Ltd
11.2018 - 03.2020
  • - Supported walk-in clients with billing, SIM activation, and device issues.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • - Handled high call volume while maintaining a professional demeanor and ensuring timely resolutions.
  • - Provided exceptional support during peak hours as well as holidays and special events.
  • - Participated in regular team meetings to share ideas for improvement and stay informed about updates within the company or industry trends impacting our customers'' needs.

Education

Diploma - AUTOMOBILE MECHANICS

Lycée Polytechnique Sir Guy Forget
Flacq, Mauritius
02-2024

IELTS - English Language Proficiency

BRITISH COUNCIL
Rose-Hill, Mauritius
04-2024

Diploma - Diplôme D’Etudes En Langue Française

Institut Français De Maurice
Port Louis, Mauritius
09-2018

Skills

  • Proficient in Toyota vehicle inspection procedures
  • Vehicle delivery coordination
  • Quality management experience
  • Customer engagement skills
  • Logistics management
  • Bilingual communication support
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving
  • Multitasking Abilities
  • Computer skills
  • Organizational skills

Accomplishments

Rebuilt and sold a vehicle independently in Mauritius for profit – showcasing technical skill, initiative, and entrepreneurship.

Successfully managed a truck parts shop solo, handling inventory, customer service, and sales.

Delivered over 800+ vehicles as Delivery Officer at Toyota Mauritius Ltd, ensuring client satisfaction and documentation compliance.

Certification

  • IELTS Academic: Overall Band 6.5 | CEFR B2
  • French Diploma (DELF B2)

Hobbies and Interests

Toyota Systems, Clean Vehicle Handover, Automotive Client Experience, Bilingual Support

Languages

English
Native or Bilingual
French
Native or Bilingual
Hindi
Professional Working

Affiliations

Member, Google Local Guides – with reviews and engagement in automotive and hospitality sectors.

Member of Car Dealers Group nationwide in Mauritius.

Interests

Automotive rebuilding and modifications

Stock market analysis and trading

Travel and cultural exploration

Creative writing (eg, songwriting, emotional storytelling)

Timeline

Delivery Officer

Toyota Vehicle Logistics Centre
07.2024 - 06.2025

Shop Manager

Trucks Parts Mauritius Ltd
01.2024 - 06.2024

Customer Service Assistant

Emtel Ltd
11.2018 - 03.2020

Diploma - AUTOMOBILE MECHANICS

Lycée Polytechnique Sir Guy Forget

IELTS - English Language Proficiency

BRITISH COUNCIL

Diploma - Diplôme D’Etudes En Langue Française

Institut Français De Maurice

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Homesh Bhadye