Homesh Bhadye
Cambridge,Canada
Summary
Experienced professional with a background in vehicle delivery, quality control, and customer experience within the Toyota industry. Committed to upholding the Toyota standard of excellence, bilingual proficiency in English (B2) and French (B2), along with conversational skills in Hindi. Possessing an automotive diploma and previous frontline dealership support experience, well-equipped to excel in a dynamic and customer-focused environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Officer
Toyota Vehicle Logistics Centre
07.2024 - 06.2025
- - Conducted new vehicle inspections and PDI under Toyota standards.
- - Coordinated with departments to streamline delivery readiness.
- - Built rapport with customers during vehicle handovers.
- - Worked well in a team setting, providing support and guidance.
- - Managed time efficiently in order to complete all tasks within deadlines.
- - Assisted with day-to-day operations, working efficiently and productively with all team members.
- - Resolved problems, improved operations and provided exceptional service.
- - Strengthened communication skills through regular interactions with others.
Shop Manager
Trucks Parts Mauritius Ltd
01.2024 - 06.2024
- - Independently ran truck parts operations.
- - Sourced parts, liaised with vendors, and assisted commercial clients.
- - Kept orderly and accurate accounting records by monitoring sales documentation.
- - Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- - Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- - Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
- - Monitored and analyzed sales reports to identify opportunities for growth.
Customer Service Assistant
Emtel Ltd
11.2018 - 03.2020
- - Supported walk-in clients with billing, SIM activation, and device issues.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- - Handled high call volume while maintaining a professional demeanor and ensuring timely resolutions.
- - Provided exceptional support during peak hours as well as holidays and special events.
- - Participated in regular team meetings to share ideas for improvement and stay informed about updates within the company or industry trends impacting our customers'' needs.
Education
Diploma - AUTOMOBILE MECHANICS
Lycée Polytechnique Sir Guy Forget
Flacq, Mauritius02-2024
IELTS - English Language Proficiency
BRITISH COUNCIL
Rose-Hill, Mauritius04-2024
Diploma - Diplôme D’Etudes En Langue Française
Institut Français De Maurice
Port Louis, Mauritius09-2018
Skills
- Proficient in Toyota vehicle inspection procedures
- Vehicle delivery coordination
- Quality management experience
- Customer engagement skills
- Logistics management
- Bilingual communication support
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Multitasking Abilities
- Computer skills
- Organizational skills
Accomplishments
Rebuilt and sold a vehicle independently in Mauritius for profit – showcasing technical skill, initiative, and entrepreneurship.
Successfully managed a truck parts shop solo, handling inventory, customer service, and sales.
Delivered over 800+ vehicles as Delivery Officer at Toyota Mauritius Ltd, ensuring client satisfaction and documentation compliance.
Certification
- IELTS Academic: Overall Band 6.5 | CEFR B2
- French Diploma (DELF B2)
Hobbies and Interests
Toyota Systems, Clean Vehicle Handover, Automotive Client Experience, Bilingual Support
Languages
English
Native or Bilingual
French
Native or Bilingual
Hindi
Professional Working
Affiliations
Member, Google Local Guides – with reviews and engagement in automotive and hospitality sectors.
Member of Car Dealers Group nationwide in Mauritius.
Interests
Automotive rebuilding and modifications
Stock market analysis and trading
Travel and cultural exploration
Creative writing (eg, songwriting, emotional storytelling)
Timeline
Delivery Officer
Toyota Vehicle Logistics Centre
07.2024 - 06.2025
Shop Manager
Trucks Parts Mauritius Ltd
01.2024 - 06.2024
Customer Service Assistant
Emtel Ltd
11.2018 - 03.2020
Diploma - AUTOMOBILE MECHANICS
Lycée Polytechnique Sir Guy Forget
IELTS - English Language Proficiency
BRITISH COUNCIL
Diploma - Diplôme D’Etudes En Langue Française
Institut Français De Maurice
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