Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Homa Kordbacheh

West Vancouver,BC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Irancell Service Center
03.2022 - 03.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Cashier

Regal Fashion
04.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Lifeguard

Khorshid Swimming Pool
01.2017 - 02.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Bachelor of Laws - Law

Pardis Tehran
06.2017

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Languages

English
Limited Working
Persian
Native or Bilingual

Timeline

Customer Service Representative

Irancell Service Center
03.2022 - 03.2023

Cashier

Regal Fashion
04.2020 - 02.2021

Lifeguard

Khorshid Swimming Pool
01.2017 - 02.2019

Bachelor of Laws - Law

Pardis Tehran
Homa Kordbacheh