Homa Jafari Najd
Barrie,Canada
Summary
Dedicated and customer-focused professional with a background in technical support and problem-solving. Seeking a position in customer service to leverage communication skills and provide exceptional support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Career Development and Skill Enhancement
01.2021 - Current
- Engaged in self-directed learning to enhance skills in customer service, technical support, and communication
- Participated in online courses or workshops to improve English language proficiency and customer service techniques
- Volunteered in community service activities, providing assistance and support to local organizations
Volunteer Experience
Seneca College
01.2019 - 01.2021
- Engaged with students to provide support and information about college resources
- Developed strong communication skills through interactions with a diverse group of individuals
Education
Computer Networking and Technical Support -
Seneca College
North York, Ontario01.2021
Bachelor of Science - Information Technology
01.2016
Skills
- Customer service
- Effective communication
- Problem-solving
- Patience
- Ability to work under pressure
- Conversational English
Certification
- Seneca College Volunteer, 2020
- Configuring Windows Server 2008 Active Directory, 2012
- Configuring Windows Server 2008 Applications Infrastructure, 2012
- Configuring Windows Server 2008 Network Infrastructure, 2012
- Configuring Windows Server 2008 R2, 2012
- Windows 7 Certification, 2011
- Network+ Certification, 2011
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Career Development and Skill Enhancement
01.2021 - Current
Volunteer Experience
Seneca College
01.2019 - 01.2021
Bachelor of Science - Information Technology
Computer Networking and Technical Support -
Seneca College
Similar Profiles
Cathy Mih TaylorCathy Mih Taylor
NA at NANA at NA
Ella GoreElla Gore
Esthetician Student at NAEsthetician Student at NA
KOMAL MOREKOMAL MORE
Professional Development | May 2025 – Present at NAProfessional Development | May 2025 – Present at NA
Alex EriksenAlex Eriksen
Private Swim Instructor at NAPrivate Swim Instructor at NA
Elaine KeaysElaine Keays
Emergency Educational Assistant at St. Catherine of SienaEmergency Educational Assistant at St. Catherine of Siena