Accomplished Entertainment Professional, expertly collaborating across departments to support with positivity and perception. Partner and collaborate with in-house and third-party production, development, creative, digital, social, business affairs, and legal personnel to manage concurrent priorities with discernment.
Overview
35
35
years of professional experience
Work History
Distribution Operations Associate
Walt Disney Company
Burbank, CA
11.2022 - 05.2025
Guided and managed the localization of Disney+ Originals throughout a title's lifecycle which include episodic, features, bonus, shorts, and trailers.
Proficient use of business tools to create Estimated Final Cost to forecast and maintain budget goals
Collaborated with vendors to meet milestones and ensure on-time delivery of assets including subtitles, subtitles for the hard of hearing, descriptive audio, video, audio, foreign language dubs and dub cards.
Daily use of multiple systems to ascertain program localization strategy, planning, component tracking and asset delivery; including, but not limited to: HIRO, DOT (Disney Ordering Tool), ADOPT, DOMO, Wonderland.
Fostered excellent working relationship with vendor partners.
Met metric standards and KPI set by leadership.
Created SOP and trained overseas partners in Novi Digital Originals servicing.
Transmission Systems Technician II
Walt Disney Company
Burbank, CA
07.1996 - 09.2020
Provided direct control, oversight, and administration of Disney Media Networks and underlying systems, maintained partnerships with Legal, Marketing, Traffic, and Media Operations.
Maintained recovery expectations via ability to analyze and recover quickly in high pressure situations to minimize revenue loss.
Interfaced with Disney viewers and providers: Hulu, YouTube, et al to resolve complaints, programming and technical issues. Represented Disney with company knowledge and measured empathy when critical issues arose, providing high level of customer satisfaction.
Methodically prepared satellite transmission facility to take over ESPN operations for disaster recovery.
Guided cable company engineers through processes, restoring cable channels, and set-up procedures with ease and grace, providing client with knowledge in relatable manner; owning conversation with empathy.
Protected high quality standard of streaming content distribution by fast troubleshoot to issue resolve time.
Associate Producer, Stage Manager, Production Coordinator & Camera Operator
Trinity Broadcasting Network
Tustin, CA
06.1990 - 06.1996
Primary initiation and execution of contract compliance elements.
Associate Producer, Chinese cultural video package; researched, acquired, and supervised through project completion.
Stage Manager for live and taped shows, directing on-set activity while establishing strong rapport with talent.
Operated cameras for news, music, interview, and variety programs across live and taped broadcasts; composing quick, creative shots to enhance viewing experience.
Mastered current market knowledge and target demographics in facilitating booking talent for programs.
Translated complex production needs into concise direction.
Education
ASSOCIATE OF ARTS - Radio/TV Production
San Bernardino Valley College
San Bernardino, CA
Certificate - Stage Management and Assistant Directing for Television
BUSINESS OPERATIONS & LOGISTICS COORDINATOR at Bailey Transportation Group LLCBUSINESS OPERATIONS & LOGISTICS COORDINATOR at Bailey Transportation Group LLC