Holly A. Mundy
Oshawa
Summary
Accomplished Research Analyst with a proven track record at the City of Toronto, adept in Microsoft Excel and working well within groups and independently. Excelled in transforming data into easily understood audits, assisting Management in expediting decision-making processes. Exceptional communication abilities and meticulous attention to detail, consistently delivering results beyond expectations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Research Analyst 2
City of Toronto
2023.11 - Current
- Analyzed large volume of data to identify patterns, trends and correlations.
- Prepared audit reports summarizing research findings and recommendations for further action.
- Maintained shared drive database for storing of data and backup information for easy access and future audit.
- Used software to evaluate and interpret data.
- Experience in contract preparation and payment.
Unit/Booking Clerk – Durham Regional Cancer Centre
Lakeridge Health Oshawa
2016.09 - 2023.09
- Scheduling and coordination of tests, appointments, treatments, computer data entry
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Transcribing doctors’ orders, documenting and maintaining confidentiality of information
- Documenting and maintaining a variety of statistical information for the unit
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Input data into spreadsheets and databases.
- Assisted with onboarding of new employees.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
- Supported staff on special assignments and ad hoc projects.
- Facilitate referrals through the Diagnostic Assessment Program
Medical Office Assistant/Billing Clerk
Oshawa Clinic
2014.01 - 2016.09
- Create quotes/invoices and handle large money transactions
- Received, recorded and filed medical payments by check, cash, and credit card.
- OHIP and NonOHIP billing
- Compile, analyze, and correlate data and prepare reports and studies for submission to management
- Ensure patient demographics and third party coverage is valid
- Manage Accounts Receivable and weekly deposits
- Produce monthly financial reports
- Answer high volume phones for multiple locations – appointments, referrals, questions
- Acting Billing Consultant for multiple locations.
Education
Office Administration – Medical Diploma -
George Brown College
04.2005
OSSD -
East York Collegiate Institute
06.2002
Skills
- Microsoft Excel
- TMMS/EWMS/RACS
- Analytical mindset
- Excellent communication abilities
- Spreadsheet tracking
- Attention to Detail
- Payment Processing
Certification
- Valid G class driver's license
- City of Toronto Drivers Permit
- JHSC Certified part 1 and 2 (2021)
- First aid / CPR Certified (2021)
Referencesavailable
True
Timeline
Research Analyst 2
City of Toronto
2023.11 - Current
Unit/Booking Clerk – Durham Regional Cancer Centre
Lakeridge Health Oshawa
2016.09 - 2023.09
Medical Office Assistant/Billing Clerk
Oshawa Clinic
2014.01 - 2016.09
Office Administration – Medical Diploma -
George Brown College
OSSD -
East York Collegiate Institute
- Valid G class driver's license
- City of Toronto Drivers Permit
- JHSC Certified part 1 and 2 (2021)
- First aid / CPR Certified (2021)
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