Holly Wickett
Belleville
Summary
Strong interpersonal skills with a pleasant and professional demeanor Highly organized and detail-oriented, always striving for accuracy and success Learns new tasks quickly and with ease Proficient with Microsoft Office Suits and QuickBooks, always keeping up to date with administration procedures Strong communication skills with the ability to deescalate conflicts
Material handling professional with substantial experience in logistics and warehouse operations. Skilled in inventory management, equipment operation, and safety compliance. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in fast-paced environments.
Overview
33
33
years of professional experience
Work History
Administration
Welch LLP Tax Office
02.2024 - 05.2025
- Sorted paper and electronic mail, and prepared shipping labels
- Created and organized schedules and timesheets
- Collect payment and insured financial documents were filed accurately
- Coordinated volunteers and liaised with faculty management
- Completed basic accounting tasks using QuickBooks
- Took inventory of stock, efficiently organized and sorted materials for customers
- Sorting through and organizing receipts for clients to claim expenses
- Ensure paperwork was photocopied and sorted into correct files, following internal file management system
- Assemble tax returns, ensuring they were in correct order for easy e-filing methods
- Complete intake forms for every client seeking services
- Experience with bookkeeping, including accounts receivable and payable, payroll, and willingness to learn new systems
Reception/Interpersonal Skills
H & R Block Tax Services
02.2023 - 05.2023
- Provided professional customer service, answering questions when prompted
- Greet customers in a warm manner, preparing correct documentation for customers
- Collect payments for bills through cash, debit, and credit
- Contact clients through calls and emails coordinating pick up for tax documentation
- Communicate with customers regarding upcoming deadlines
- Work for the tax season only.
- Delivered high-quality feedback to clients in a timely manner, enabling them to make necessary adjustments quickly for improved results.
- Nurtured strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
Reception/Tax Assistant (Seasonal)
Quinwelch Management Inc
02.2024 - 05.2024
- Handled all communications between clients and taxing authorities when required; acting as a liaison during disputes or negotiations.
- Made sure each client had up to date contact info
- Made sure clients had all the required paperwork the accountants needed to do their taxes.
- Photocopied all documents so customers could keep their original slips.
- Also contacted customers when their taxes where finished so they could come in the office and pick up their copies.
- Also processed payments for the services.
Receptionist (Seasonal)
H&R Block
02.2023 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Processed payments due to the office for services performed.
- Provided documents needed to pay their balance due to the CRA through the bank for the online information needed.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
Material Handler
Sears Warehouse
01.1992 - 01.2017
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Performed cycle counts and inventory control to accurately track product levels.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Education
Administrative Assistant -
Secretary in Business, Stratford Career Institute
Belleville, ON01.2017
QuickBooks Premier - undefined
Academy of Learning
Belleville, ON01.2016
Business Office Skills Diploma - undefined
Academy of Learning
Belleville, ON01.2016
No Degree - Accounting & Payroll Administrative
Canadian Business College
Toronto, ON06-2025
Skills
- Bookkeeping
- Accounts Receivable & Payable
- Bank Reconciliations
- Payroll
- Quick Books
- Sage
- Willing to learn new systems too
Languages
English
Full Professional
Timeline
Administration
Welch LLP Tax Office
02.2024 - 05.2025
Reception/Tax Assistant (Seasonal)
Quinwelch Management Inc
02.2024 - 05.2024
Reception/Interpersonal Skills
H & R Block Tax Services
02.2023 - 05.2023
Receptionist (Seasonal)
H&R Block
02.2023 - 05.2023
Material Handler
Sears Warehouse
01.1992 - 01.2017
QuickBooks Premier - undefined
Academy of Learning
Business Office Skills Diploma - undefined
Academy of Learning
Administrative Assistant -
Secretary in Business, Stratford Career Institute
No Degree - Accounting & Payroll Administrative
Canadian Business College
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