Holly Steuernol
Guelph,ON
Summary
Experienced Coordinator with proven background in project management and leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.
Overview
18
18
years of professional experience
Work History
Parking Coordinator
University of Guelph
Guelph, Ontario
02.2017 - Current
- Develop and maintain protocols for the administration and enforcement of parking rules and regulations.
- Assist in planning, organizing, directing, and evaluating the operations of all campus parking facilities.
- Develop strategies to improve operational procedures and reduce costs.
- Responsible for all aspects of customer service related to the delivery of departmental services.
- Maintain department's website and social media platforms.
- Develop and design campus parking lot signage.
- Provide support, resources, and guidance on parking and traffic operations in the planning of special events, conferences, and construction activities.
- Monitor and maintain up-to-date technology relating to parking computer software and industry enhancements.
Account Manager
Royal Bank of Canada
Guelph, Ontario
05.2007 - 01.2017
- Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities.
- Respond to client-initiated contact, assisting them with a full range of financial transactions.
- Provided training and guidance to new Account Managers.
- Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.
- Resolve escalated client issues or credit guideline/policy gaps.
Education
Bachelor of Arts - General Studies
University of Guelph
Guelph, Ontario01-2027
Certificate of Technical Studies - Emergency Communications
Humber Institute of Technology And Advanced Learning
Toronto, Ontario05-2007
Skills
- Administrative Leadership
- Relationship Building and Professional Networking
- Customer Service
- Operations Management
- Strategic/Capital Planning
- Business Administration
Timeline
Parking Coordinator
University of Guelph
02.2017 - Current
Account Manager
Royal Bank of Canada
05.2007 - 01.2017
Bachelor of Arts - General Studies
University of Guelph
Certificate of Technical Studies - Emergency Communications
Humber Institute of Technology And Advanced Learning
Similar Profiles
Erin RudolphErin Rudolph
Committee Member at University of GuelphCommittee Member at University of Guelph
Mary Lee Knox-BauerMary Lee Knox-Bauer
University Academic Information Advisor at University of GuelphUniversity Academic Information Advisor at University of Guelph
Ahmed HanafiAhmed Hanafi
Mechanical Engineering Student at University of GuelphMechanical Engineering Student at University of Guelph
Megan ReidMegan Reid
Head Coach at University of GuelphHead Coach at University of Guelph
Nirali PatelNirali Patel
Warehouse Supervisor & Store Associate at Fresh Box MarketWarehouse Supervisor & Store Associate at Fresh Box Market