Holly Rivard
Windsor
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Executive Assistant
K. It's Clean
10.2024 - Current
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Improved office efficiency by implementing new filing systems and document management processes.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Digital Lead Specialist / Sales Consultant
Jaguar Land Rover, Mercedes Benz, BMW Of Windsor
12.2021 - 10.2024
- Customer service skills
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever client / co worker needed
- Organized and detail-oriented with a strong work ethic
- Excellent communication skills, both verbal and written
- Used networking opportunities to create successful, ongoing relationships with clients
Assembly Line Worker
Integram Seating
10.2019 - 08.2020
- Followed outlined specifications to implement effective assembly plans
- Completed durable assemblies and subassemblies with hand and power tools such as torque and drills
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
- Worked closely with others in team-oriented settings to maintain line productivity
Supervisor
Shoppers Drug Mart
05.2013 - 07.2020
- Answer customers questions and address problems and complaints in person and via phone
- Build customer confidence by actively listening to their concerns and giving appropriate feedback
- Balance the needs of multiple customers simultaneously in a fast-paced retail environment
- Built and maintain effective relationships with peers and upper management
- Stock shelves and carry merchandise out on the floor
- Manage and oversee numerous employees
- Health and Safety team lead
- Responsible for morning bank deposits
- Ensuring accuracy and investigating anomalies
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
Education
High School Diploma -
St. Joseph's Catholic Highschool
Massage Therapy
Canadian College of Health
Licenses & Certifications
Skills
- Strong customer service
- Punctual
- Team work
- Multitasking abilities
- Attention to detail
- Scheduling
- Organization skills
- Strong communication skills
- Fair and transparent
- Sales
- Able to maintain critical thinking and problem solving skills in a high stress environment
- Proficient with Point of Sales Systems
Additional Information
References available upon request.
Timeline
Executive Assistant
K. It's Clean
10.2024 - Current
Digital Lead Specialist / Sales Consultant
Jaguar Land Rover, Mercedes Benz, BMW Of Windsor
12.2021 - 10.2024
Assembly Line Worker
Integram Seating
10.2019 - 08.2020
Supervisor
Shoppers Drug Mart
05.2013 - 07.2020
Massage Therapy
Canadian College of Health
Licenses & Certifications
High School Diploma -
St. Joseph's Catholic Highschool
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