Interested in the intersection between creative writing, and the performance arts field A lover of musical theatre and other performing arts Passionate about the way concerts affect the areas in which performers are visiting- in terms of the environmental footprint as well as the potential economic benefit Enjoys writing both long narratives and short fiction Dabbles in amateur photography Likes swimming, hiking, and biking
Holly Quick
Berkeley,CA
Summary
Motivated individual with excellent customer service and communication skills. Demonstrates proficiency in handling ticketing systems and ensuring efficient operations. Skilled in building customer relationships and understanding customer needs. Ready to use and develop customer service and communication skills in a concert industry role. Passionate about all forms of art, both literature and musical.
Overview
3
3
years of professional experience
Work History
Box Office Clerk/Sales Associate
Cal Performances
Berkeley, California
05.2024 - Current
- Provides exceptional customer service by handling cash transactions and assisting with ticket sales at a busy performance hall
- Manages phone sales, answering customer inquiries, promoting events, and processing ticket orders with accuracy
- Operates in the Tessitura system efficiently, ensuring smooth and error - free transactions
- Maintains a friendly and professional demeanor, creating a positive experience for patrons
- Offers event-related information, including show schedules and venue details, to help customers make informed decisions, while also providing options for discounts patrons may be eligible for
Campus Ambassador & Tour Guide
UC Berkeley Visitor and Parents Services
01.2023 - 11.2023
- Built personal relationships with guests to promote positive experiences
- Provided information on various sites throughout area, relaying little-known stories to provide interest
- Promoted mission, vision and culture of school to prospective students to increase enrollment
Sales Associate
Cruiser Lifestyle
03.2022 - 12.2022
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Met with customers to discuss and ascertain needs, tailor solutions and close deals
Sales Associate
See's Candy
11.2021 - 02.2022
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Collected payments and provided accurate change
Education
Bachelor of Arts - English
University of California-Berkeley
Berkeley, CA12-2025
Skills
- Content creation
- Copy editing
- Research skills
- Customer engagement
- Event promotion
- Time management
- Box office software
- Event scheduling
Accomplishments
Board member of Paws for Mental Health (Club at UC Berkeley)
January 2023 to Present
- General Member of Club for one year (two semesters). Was a part of the board planning committee for two semester. For the past two semesters served as one of two Events managers.
- The club has dog volunteers that come to main part of our campus, Sproul Plaza, and tables with us for two hours a week. Has dogs tabling Monday - Friday from 12-4pm. The goal is to help general Berkeley students and Berkeley community members de-stress, being able to hang out with dogs after or before work/class/etc.
- As an Events manager have helped plan: a dog yoga event, a pumpkin painting event, World Mental Health day event, a Berkeley community hike, as well as several dogs birthday parties.
- Ccurrently working to have events with local animal shelters next semester.
- Instagram is @pmh.berkeley
Awards
UC Berkeley Uchida Prize for a substantial piece of prose writing (fiction or non-fiction), for short story "A Decent Walk".
Interests
Timeline
Box Office Clerk/Sales Associate
Cal Performances
05.2024 - Current
Campus Ambassador & Tour Guide
UC Berkeley Visitor and Parents Services
01.2023 - 11.2023
Sales Associate
Cruiser Lifestyle
03.2022 - 12.2022
Sales Associate
See's Candy
11.2021 - 02.2022
Bachelor of Arts - English
University of California-Berkeley
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