Holly Oulton
Burlington
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
14
14
years of professional experience
Work History
Server
Windmill Restaurant
Burlington
09.2021 - Current
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Delivered food orders promptly and courteously.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Bartender
Slye Fox
Burlington
06.2019 - 02.2020
- Cleansed glasses with sanitizing solution after each use.
- Completed regular bar inventories and daily requisition sheets.
- Trained new bartenders on drink preparation
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender
The Black Bull
Burlington
09.2011 - 06.2019
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Developed good working relationships with fellow employees through effective communication.
- Monitored bar inventory and promptly restocked low items before depletion.
- Arranged bottles and glasses behind bar to make attractive displays.
Education
High School Diploma -
Sheridan College Institute of Technology And Advanced Learning
Oakville, None06-2008
Skills
- Food service
- Order processing
- Cash management
- Inventory management
- Customer feedback
- Team collaboration
Timeline
Server
Windmill Restaurant
09.2021 - Current
Bartender
Slye Fox
06.2019 - 02.2020
Bartender
The Black Bull
09.2011 - 06.2019
High School Diploma -
Sheridan College Institute of Technology And Advanced Learning
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