Holly O'Dea
Victoria,BC
Summary
Motivated and personable individual seeking a position at BoulderHouse Climbing. With extensive customer service and fitness industry experience, I bring strong communication, organization, and problem-solving skills to create a welcoming environment for members and guests. As an avid climber and regular BoulderHouse member for the past year, I’m passionate about sharing the climbing community’s energy and helping others get the most out of their experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lifeguard/Swim Instructor
NVRC
01.2022 - Current
- Monitor pool activities to ensure safety and compliance with regulations.
- Respond promptly to emergency situations, applying first aid techniques as needed.
- Assist patrons in understanding facility rules and safety guidelines.
- Demonstrates effective communication skills while interacting with diverse groups of patrons.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Swim Coach
Swim Faster
01.2022 - 12.2022
- Developed and implemented tailored training programs for swimmers of different skill levels.
- Analyzed athletes' performance to identify strengths and areas for improvement.
- Supervised daily swim practices, ensuring adherence to safety protocols and guidelines.
- Coordinated with parents to communicate progress and address concerns effectively.
Customer Service/Baker
COBS Bread Bakery
01.2021 - 01.2022
- Confirmed excellent customer service by quickly resolving customer concerns.
- Developed and executed daily production schedules to meet customer demands efficiently.
- Trained new staff on baking techniques and safety protocols to ensure consistency in product quality.
- Produced consistently high-quality baked goods for customers.
Education
Bachelor of Science in Nursing - Nursing Practice
Camosun College
Victoria05-2029
High School Diploma -
Seycove Seondary
North Vancouver, BC06-2024
Skills
- Strong communicator
- Effective problem-solver
- Leadership qualities
- Team collaboration
- Exceptional customer service
- Positive attitude and entheusiasm
Languages
English
Native or Bilingual
Certification
- CPR-C [CPR-C]
- FASFA [Standard First Aid (Wilderness & Remote FA also))]
- IG1 [Instructor Guard 1]
- LSI [Life Saving Instructor Certificate]
- NLA [National Lifeguarding Award IG1&2]
- POL1 [Pool Operators Level 1 BCRPA
- SI [Lifesaving Swim Instructor]
- WHMIS [Workplace Hazardous Materials Information System]
Interests
- Mindfulness Practices
- Yoga
- Hiking
- Rock Climbing
- Surfing
- Running
- Backpacking
Timeline
Lifeguard/Swim Instructor
NVRC
01.2022 - Current
Swim Coach
Swim Faster
01.2022 - 12.2022
Customer Service/Baker
COBS Bread Bakery
01.2021 - 01.2022
Bachelor of Science in Nursing - Nursing Practice
Camosun College
High School Diploma -
Seycove Seondary