Holly Martel
Blind River,ON
Summary
Dependable cashiers and childcare assistants with strong skills in customer service and problem resolution. Experienced in high-volume retail and creating safe environments for children. Committed to enhancing customer satisfaction and supporting child development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Red Apple
Blind River, Ontario
07.2022 - Current
- Processed customer transactions efficiently at high-volume retail environment.
- Assisted customers with product inquiries and provided excellent service.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
Childcare Assistant
Play and Learn Childcare
Blind River, Ontario
06.2022 - 08.2024
- Assisted children with daily activities and personal care needs.
- Provided safe, nurturing and stimulating environment for children.
- Monitored children's play activities to verify safety and wellness.
- Read stories and played alphabet games to promote early literacy.
- Read aloud and played alphabet games to encourage early literacy.
Education
High School Diploma -
Ecole Secondaire Catholique Jeunesse-Nord
Blind River, ON06-2025
Graduate Certificate - DRC
College Boreal
Greater Sudbury, ON09-2024
Certificate - MIcrosoft
College Boreal
Greater Sudbury, ON09-2024
Skills
- Customer service
- Problem resolution
- Effective communication
- Team collaboration
- Childcare management
- Time management
- Retail operations
- Microsoft Office
- Refunds and exchanges
- Cleaning and sanitizing
- Dependability and reliability
- Inventory restocking
- Upselling techniques
- Product knowledge
- Product recommendations
- Product restocking
- Customer service excellence
- Complaint resolution
- Patience and empathy
- Clear communication
- Refund handling
- Cash handling expertise
- Sales expertise
Certification
- G1 Licenses
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Cashier
Red Apple
07.2022 - Current
Childcare Assistant
Play and Learn Childcare
06.2022 - 08.2024
High School Diploma -
Ecole Secondaire Catholique Jeunesse-Nord
Graduate Certificate - DRC
College Boreal
Certificate - MIcrosoft
College Boreal