Holly Marie Christensen
Vacaville
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Chipotle
02.2021 - Current
- Analyzed sales data to inform strategic decisions and drive revenue growth.
- Developed training programs to improve team efficiency and service quality.
- Oversaw compliance with health and safety regulations, maintaining high standards
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Fostered a culture of continuous improvement through regular team feedback sessions.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Assistant General Manager
Panera Bread
01.2017 - 02.2021
- Motivated, trained, and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
Assistant General Manager
Noodles and Company
02.2015 - 07.2016
- Collaborated with kitchen teams to improve food quality standards and presentation consistency.
- Handled cash accurately and prepared deposits.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Assistant General Manager
Panera Bread
09.2010 - 02.2015
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Mentored junior staff, fostering a culture of continuous improvement and professional development.
Education
High School Diploma -
OAK GROVE HIGH SCHOOL
San Jose, CA06-2005
Skills
- Team leadership
- Training and development
- Inventory control
- Employee scheduling
- P&L management
- Labor cost controls
Certification
- Servsafe Manager Certificate - 11/2029
- Servsafe Alcohol Certificate - 8/2027
- HACCP Certified
Timeline
General Manager
Chipotle
02.2021 - Current
Assistant General Manager
Panera Bread
01.2017 - 02.2021
Assistant General Manager
Noodles and Company
02.2015 - 07.2016
Assistant General Manager
Panera Bread
09.2010 - 02.2015
High School Diploma -
OAK GROVE HIGH SCHOOL
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