Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Holly Macintyre

Kingston,ON

Summary

Proven in enhancing inventory accuracy and customer satisfaction at Walmart, I excel in stocking and replenishing while fostering strong customer relationships. Leveraged equipment operation skills and a results-driven approach to streamline processes, achieving significant improvements in stock management and safety compliance.

Overview

22
22
years of professional experience

Work History

Stocker

Walmart
Kingston, ON
07.2013 - 08.2024
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Alternated goods in inventory by observing first-in and first-out approach.
  • Stocked designated items on shelves, end caps and displays.
  • Stocked shelves to match planogram images and instructions.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Phone Repair Technician

StarTek
Kingston, ON
06.2007 - 09.2012
  • Maintained detailed records of all completed repairs, helping identify patterns in device malfunctions over time.
  • Maintained a well-organized workspace, ensuring all tools and parts were readily available for efficient repairs.
  • Assisted customers with setting up newly repaired devices, ensuring proper functionality before leaving the store.
  • Conducted thorough quality control checks after each repair to guarantee optimal performance of devices.

Assistant Manager

Regal Greetings and Gifts
Kingston, ON
09.2006 - 01.2008
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Grade 12 -

Frontenac Secondary School
Kingston, ON

Health Care Aide -

St Lawrence College
Kingston, ON

Skills

Safety processes and procedures

Equipment operation

Stocking and replenishing

Shelving of products

Cleaning procedures

Product and service sales

Customer relationships

Product picking

Light maintenance

Warehouse safety

Stocking

Languages

English
Elementary

Timeline

Stocker

Walmart
07.2013 - 08.2024

Phone Repair Technician

StarTek
06.2007 - 09.2012

Assistant Manager

Regal Greetings and Gifts
09.2006 - 01.2008

Grade 12 -

Frontenac Secondary School

Health Care Aide -

St Lawrence College
Holly Macintyre