Holly Lamont
Fort St John
Summary
Highly organized, certified administrative professional with ten years of experience providing support in a variety of different sectors. Demonstrated success in creating processes that boost operational efficiency. Adept at streamlining office operations and maintaining excellent communication with diverse teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Administrator/Lead
Industrial Scaffold Services L.P
10.2023 - Current
- Receive, screen, and direct incoming calls, emails, mail, and inquiries to the appropriate individuals
- Greet visitors, collect resumes, take messages as required
- Ship outgoing mail using Purolator and Canada Post
- Maintain and track office supplies
- Book hotels and flights for field and office personnel
- Request and receive purchase orders, update and maintain cost tracking spreadsheets, provide internal PO's to staff
- Oversee daily operations of Field Tickets with assistance from the Operations Manager
- Ensure timely collection of signed field tickets and provide to A/R department for invoicing
- Collaborate with the Operations Manager and A/R lead to create efficiencies in the accounts receivable process
- Complete data entry in excel and provide required data to the director, enter field tickets to OpenTicket for client approval
- Filing and document management
- Screen/correct job set up forms and provide job numbers and necessary documents to Supervisors
- Finalize quotes and facilitate review process for accuracy
- Provide training to new supervisors with regards to Field Tickets and provide assistance as required
- Maintain knowledge and status of ongoing projects by exercising excellent communication with the Opertations Manager
- Produce client rate sheets as required by referencing Union Burdens with with information provided by the Director of Operations
Junior Bookkeeper
Better Cents Bookkeeping
08.2022 - 10.2023
- Organizing client paperwork/receipts, creating client filing boxes, posting expenses, posting revenue, reconciling bank statements, reconciling vendor statements and applying payments, filing GST, PST and WCB; email correspondence and other administrative tasks as necessary for clients under the supervision of a well-established bookkeeper
Receptionist
Accent Dental Centre
08.2021 - 08.2022
- Admitting of patients, scheduling appointments, maintaining insurance files, point of sale transactions, cash-out, processing insurance pre-authorizations, filing, maintaining/answering 4-line phone system, providing administrative assistance to backend staff including dentists, hygienists, and CDA/assistants, implementation of COVID protocols, other administrative tasks as necessary
Administrative Assistant I - Recreation and Leisure Services
City of Fort St. John
01.2020 - 11.2021
- Management of Reach Screen advertising and posting of daily facility activities, auditing of Visitor Centre daily cash-outs, booking and management of School District 60 complimentary Field Trips with use of ActiveNet program, daily break coverage for Visitor Centre staff/customer service/point of sale, management of safety correspondence (crew talks, safety meetings, incident reports, first aid reports) and upload to DATS program, order office supplies/water and maintain inventory, other administrative duties as assigned
Administrative Assistant
Fraction Energy Services
11.2020 - 08.2021
- Administrative assistant currently providing support to the Operations Coordinator with regards to building field tickets, tracking rental equipment, setting up jobs and billable items, and invoicing tickets
- Tasks completed prior to providing support to Operations included processing of invoices with relation to accounts payable; filing received invoices, adjusting PO's as necessary and re-submitting for approval when projected costs are exceeded, input to Sage50 with use of various job numbers, departments, and ensuring GL codes are correct
- Understanding of month-end procedures, and a walk through of cheque runs and accruals
- Providing support to AR and trained in the use of OpenInvoice, Automatize, Aimsio, and Jobutrax
- Completion of front desk duties including ordering office/lunch room supplies, organizing catering for BBQ's and various functions, coordinating shipping companies for pick-ups, booking hotels, greeting and assisting visitors
Administrative Assistant II - Legislative/Administrative Services
City of Fort St. John
06.2019 - 01.2020
- Council meeting prep including booking proclamations, preparing reports, printing agendas, filing, and coordinating caterings/stocking food supplies; Council meeting follow-up including printing and filing of adopted minutes, taking meeting minutes when required, processing administration reports, drafting letters, processing bylaw files, council policies, and administrative procedures
- Assisting in answering the main phone line which consisted of directing calls to the appropriate internal employee, of which there were over 100
Administrative Assistant I - Auxiliary/On-Call
City of Fort St. John
06.2018 - 06.2019
- Experience and training in various departments throughout the city including finance, cemeteries, human resources, legislative and administrative services, executive assistant to the mayor, and community services
- Tasks include processing cheques, taking various payments, answering/directing phone calls, producing spreadsheets, processing commercial banking payments, cash out, filing/digitizing of HR and cemetery records, coordinating tasks and organizing meetings
Office Administrator/Site OFA 3
WCPG Construction Ltd.
05.2017 - 06.2018
- Producing contract documents, PO's and commitments, use of SAGE 50, budget analysis, tender processing/awarding, management of monthly subcontractor invoicing, quality control, production and distribution of RFI's, TRFI's, RFQ's, change orders, change order requests, booking boardrooms, taking meeting minutes, creating flyers, office maintenance, filing, payroll and expense spreadsheets, new hire packages, administering First Aid
Banquet Server/Hostess
Just Jacks Restaurant/Pomeroy Hotel
05.2016 - 12.2016
Wellhead Field Service Technician
Stream-Flo Industries
10.2015 - 03.2016
Level 1 Electrical Apprentice
Anser Power Systems
06.2015 - 08.2015
Painter/Prepper
Artech Painting
10.2014 - 01.2015
Education
High School Diploma -
North Peace Secondary School
01.2014
Applied Business Technology Program - Administrative Assistant Certificate
Northern Lights College
01.2017
Electrical Foundations Program - Level 1 -
Northern Lights College
01.2015
Skills
- Verbal and written communication
- Client engagement
- Internal support
- Staff training
- Attention to detail
- Ability to multi-task
- Ability to work in a fast paced environment
- Ability to produce accurate work under pressure
Certification
- Electrical Foundations Trades Training, Level 1, 06/30/15
- Administrative Assistant Certificate
- Fire Extinguisher Use Certificate - J.J. Keller & Associates Inc., 10/09/19
Professional Development
Negativity in the Workplace Workshop, 05/07/19
Languages
English
Native or Bilingual
Timeline
Operations Administrator/Lead
Industrial Scaffold Services L.P
10.2023 - Current
Junior Bookkeeper
Better Cents Bookkeeping
08.2022 - 10.2023
Receptionist
Accent Dental Centre
08.2021 - 08.2022
Administrative Assistant
Fraction Energy Services
11.2020 - 08.2021
Administrative Assistant I - Recreation and Leisure Services
City of Fort St. John
01.2020 - 11.2021
Administrative Assistant II - Legislative/Administrative Services
City of Fort St. John
06.2019 - 01.2020
Administrative Assistant I - Auxiliary/On-Call
City of Fort St. John
06.2018 - 06.2019
Office Administrator/Site OFA 3
WCPG Construction Ltd.
05.2017 - 06.2018
Banquet Server/Hostess
Just Jacks Restaurant/Pomeroy Hotel
05.2016 - 12.2016
Wellhead Field Service Technician
Stream-Flo Industries
10.2015 - 03.2016
Level 1 Electrical Apprentice
Anser Power Systems
06.2015 - 08.2015
Painter/Prepper
Artech Painting
10.2014 - 01.2015
Applied Business Technology Program - Administrative Assistant Certificate
Northern Lights College
Electrical Foundations Program - Level 1 -
Northern Lights College
High School Diploma -
North Peace Secondary School
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