Summary
Overview
Work History
Education
Skills
Timeline
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Holly Karlenzig

Summary

Productive professional offering extensive background in flooring installation and repair. Over 10 years of knowledge and experience within flooring industry. Excellent skills working with tile, laminate, hardwood and carpet. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

13
13
years of professional experience

Work History

Floor Installer and Helper

Toby Reichert
02.2024 - Current
  • Removed existing flooring to prepare [Type] and [Type] floor surfaces for new flooring.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Installed floor coverings and edgings, using thresholds and carpet bindings to complete finish work.
  • Followed safety protocols on job sites.

Waitress

Virginia Bergman
02.2016 - 03.2018
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.

Pharmacy Assistant

Abduhl
09.2015 - 09.2016
  • Provided support during immunization clinics, contributing to improved public health outcomes within the community.
  • Greeted customers at counter and provided excellent customer service.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Re-stocked shelves with prescribed medications and health care products.

Waitress

Renee Zsoltaros
09.2010 - 03.2015
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

P.C.S.S
Creston, BC

Skills

  • Excellent work ethic
  • People skills
  • Friendly
  • Customer Service
  • Reliable
  • Hard worker
  • Punctual
  • Honest

Timeline

Floor Installer and Helper

Toby Reichert
02.2024 - Current

Waitress

Virginia Bergman
02.2016 - 03.2018

Pharmacy Assistant

Abduhl
09.2015 - 09.2016

Waitress

Renee Zsoltaros
09.2010 - 03.2015

P.C.S.S

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Holly Karlenzig