Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Holly Hughson

Ottawa,ON

Summary

Dynamic professional with extensive experience in customer service. Proven ability to manage bar inventory and enhance guest satisfaction through effective communication and quick decision-making. Skilled in safety awareness and multitasking, ensuring a positive experience for all patrons while maintaining high standards of service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress/Bartender/Hostess

Diablos BBQ Smokehouse
Montreal, QC
01.2021 - 04.2025
  • Delivered food and beverages promptly, emphasizing customer satisfaction through effective use of POS system.
  • Managed bar inventory and storage practices to maintain optimal stock levels and meet customer demands.
  • Provided accurate information regarding hours, seating, and menu options to enhance customer experiences.

Lifeguard

The Ritz-Carleton
Montreal, QC
01.2022 - 01.2022
  • Monitored guest safety in and around swimming pool area.
  • Greeted visitors and customers with professionalism, offering friendly assistance.
  • Managed central telephone system, directing calls to appropriate parties.

Lifeguard/Swim Instructor

Township of Russell
Russell, ON
01.2019 - 01.2021
  • Monitored swimmers closely to identify signs of distress and ensure safety.
  • Maintained proficiency in First Aid and CPR to provide optimal support in emergencies.
  • Maximized customer satisfaction by greeting patrons courteously and resolving issues efficiently.
  • Conducted daily pool maintenance, including checking chlorine and pH levels for water quality.
  • Tracked student progress, delivering constructive feedback on skills needing improvement.
  • Provided private lessons to special needs students focusing on floating techniques and treading water.

Education

High School Diploma -

Canterbury High School
Ottawa, ON
01.2021

Skills

  • Customer service
  • Time management
  • Effective bilingual communication
  • Multitasking
  • Safety awareness
  • Quick decision-making
  • Adaptability
  • Attention to detail

Certification

  • National Lifeguard - Pool Valid 2026-08-18 Lifesaving Society
  • Standard First Aid and CPR-C Valid 2026-09-08 Ottawa Paramedic Service
  • SmartServe Valid 2030-06-02

Timeline

Lifeguard

The Ritz-Carleton
01.2022 - 01.2022

Waitress/Bartender/Hostess

Diablos BBQ Smokehouse
01.2021 - 04.2025

Lifeguard/Swim Instructor

Township of Russell
01.2019 - 01.2021

High School Diploma -

Canterbury High School

Similar Profiles

CREATE PROFILE
Holly Hughson