Holly Gunter
Bakersfield
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
12
12
years of professional experience
Work History
Server
Mimosa Cafe
11.2023 - Current
- Managed multi-table sections, ensuring timely food and beverage delivery for optimal guest experience.
- Delivered exceptional customer service, enhancing guest satisfaction in fast-paced dining environment.
- Collaborated with kitchen staff to streamline food preparation and improve presentation quality.
Insurance Agent
Moore Agencies
07.2023 - 10.2023
- Crafted personalized insurance plans tailored to clients' unique needs, enhancing client satisfaction.
- Executed comprehensive policy reviews ensuring adherence to regulations and client specifications.
- Partnered with underwriters to evaluate risk and facilitate timely insurance application approvals.
CEA
Sunrun
07.2022 - 07.2023
- Advised customers on solar solutions at Home Depot and Costco, qualifying them for free consultations.
- Coordinated follow-ups and scheduled consultations for customers with solar consultants.
Server
Smitten
04.2021 - 07.2022
- Organized and restocked supplies during downtime to maintain efficient service.
- Provided exceptional service to regular customers, ensuring their preferences were recognized.
Food Runner, Take out, Server
BJs Restaurant & Brewhouse
12.2017 - 11.2020
- Delivered food promptly to tables, ensuring accuracy and presentation standards.
- Served customers in take-out section, ensuring efficient service.
- Assisted servers by refilling drinks and providing extra utensils.
- Collaborated with kitchen staff to confirm food orders before delivery.
- Cleared tables regularly and maintained a clean dining area during slower periods.
Brookdale Senior Living Community
04.2017 - 11.2017
- Served in the dining room of their independent building.
- A server there hosted, set up the dining room, cleaned the dining room, bussed, food ran, and served.
- All while getting to know the residents' food restrictions.
- It was like having regulars every day.
Costco Food Court
11.2016 - 01.2017
- I worked on the floor for a few weeks and moved into the food court.
- I helped prep food, take orders at a window, and wash dishes.
Sequoia Sandwich Co.
09.2014 - 06.2015
- This was my first job.
- I learned how to handle money and count a drawer.
- I learned how to use a register and input orders.
- I would expedite food and clean the dining area.
Education
Frontier High School
Skills
- Menu knowledge
- Liquor, wine, and food service
- Food safety practices
- Cash handling
- Customer engagement
- Time management
- Task prioritization
- Attention to detail
- Communication
Timeline
Server
Mimosa Cafe
11.2023 - Current
Insurance Agent
Moore Agencies
07.2023 - 10.2023
CEA
Sunrun
07.2022 - 07.2023
Server
Smitten
04.2021 - 07.2022
Food Runner, Take out, Server
BJs Restaurant & Brewhouse
12.2017 - 11.2020
Brookdale Senior Living Community
04.2017 - 11.2017
Costco Food Court
11.2016 - 01.2017
Sequoia Sandwich Co.
09.2014 - 06.2015
Frontier High School