Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Holly Gallant

Burlington,ON

Summary

Proficient Shift Manager knowledgeable about shift scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

4
4
years of professional experience

Work History

Shift Leader/Manager's Assistant

Firehouse Subs
08.2021 - Current
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Trained and mentored new employees to maximize team performance.
  • Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff.
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Improved team efficiency by streamlining shift scheduling and task delegation.

Table Busser

Sotiris Greek Restaurant
11.2019 - 02.2020
  • Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
  • Enhanced dining experience with prompt removal of used dishes and ensuring a clean table environment.
  • Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
  • Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.

Education

High School Diploma -

M. M. Robinson High School
Burlington, ON
06.2022

Skills

  • Team management
  • Inventory control
  • Conflict resolution
  • Goal setting
  • Multitasking

Languages

English
Full Professional

Timeline

Shift Leader/Manager's Assistant

Firehouse Subs
08.2021 - Current

Table Busser

Sotiris Greek Restaurant
11.2019 - 02.2020

High School Diploma -

M. M. Robinson High School

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Holly Gallant