Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HOLLY DUFAULT

Parry Sound,ON

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

3
3
years of professional experience

Work History

Garden Center Merchandiser

Jeffery’s Greenhouse's Inc
04.2024 - Current
  • Provided exceptional customer service, addressing inquiries, concerns, and resolving issues promptly.
  • Enhanced plant health by implementing proper pruning techniques and weed control methods.
  • Improved overall garden aesthetics by selecting visually appealing plant combinations based on color, texture, and seasonal interest.
  • Communicated effectively with clients to gather feedback, address concerns, and ensure satisfaction with garden maintenance services.

BARISTA

Starbucks
07.2022 - 05.2023
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
  • Collected payments and provided accurate change
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Maintained calm demeanor during high-volume periods and special events
  • Managed morning rush of customers daily with efficient, levelheaded customer service
  • Followed health, safety and sanitation guidelines to pass state inspections.

CASHIER/MERCHANDISER

Shoppers Drugmart
06.2021 - 09.2021
  • Stocked and organized shelves
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth
  • Kept work areas clean, neat and organized for optimal productivity and worker safety
  • Demonstrated great teamwork skills with staff members
  • Helped customers locate desired items and assisted with carrying heavy loads
  • Operated cash register or POS system to receive payment by cash, check and credit card

Education

Grade 11 -

Parry Sound High School
Parry Sound, ON

Skills

  • Team player
  • Active listener
  • Coffee expertise
  • Cash register operation
  • Heavy Lifting
  • Plant identification
  • Friendly and outgoing
  • Pricing and shelf labeling

Languages

English
Full Professional

Timeline

Garden Center Merchandiser

Jeffery’s Greenhouse's Inc
04.2024 - Current

BARISTA

Starbucks
07.2022 - 05.2023

CASHIER/MERCHANDISER

Shoppers Drugmart
06.2021 - 09.2021

Grade 11 -

Parry Sound High School
HOLLY DUFAULT