HOLLY DUFAULT
Parry Sound,ON
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
3
3
years of professional experience
Work History
Garden Center Merchandiser
Jeffery’s Greenhouse's Inc
2024.04 - Current
- Provided exceptional customer service, addressing inquiries, concerns, and resolving issues promptly.
- Enhanced plant health by implementing proper pruning techniques and weed control methods.
- Improved overall garden aesthetics by selecting visually appealing plant combinations based on color, texture, and seasonal interest.
- Communicated effectively with clients to gather feedback, address concerns, and ensure satisfaction with garden maintenance services.
BARISTA
Starbucks
2022.07 - 2023.05
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Collected payments and provided accurate change
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Maintained calm demeanor during high-volume periods and special events
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Followed health, safety and sanitation guidelines to pass state inspections.
CASHIER/MERCHANDISER
Shoppers Drugmart
2021.06 - 2021.09
- Stocked and organized shelves
- Arranged items in favorable positions and areas of store to attract customers and optimize sales
- Organized engaging front-facing displays to capture customer interest and drive revenue growth
- Kept work areas clean, neat and organized for optimal productivity and worker safety
- Demonstrated great teamwork skills with staff members
- Helped customers locate desired items and assisted with carrying heavy loads
- Operated cash register or POS system to receive payment by cash, check and credit card
Education
Grade 11 -
Parry Sound High School
Parry Sound, ONSkills
- Team player
- Active listener
- Coffee expertise
- Cash register operation
- Heavy Lifting
- Plant identification
- Friendly and outgoing
- Pricing and shelf labeling
Languages
English
Full Professional
Timeline
Garden Center Merchandiser
Jeffery’s Greenhouse's Inc
2024.04 - Current
BARISTA
Starbucks
2022.07 - 2023.05
CASHIER/MERCHANDISER
Shoppers Drugmart
2021.06 - 2021.09
Grade 11 -
Parry Sound High School
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