Summary
Overview
Work History
Education
Skills
Languages
@hairbyhollss
Timeline
Generic

Holly Crossman

Ennismore,ON

Summary

Licensed Hairstylist and Business Owner with extensive experience in personalized blondes, color services, and customer service background. Expert in managing salon operations, inventory control and shop cleanliness. Hardworking, loving what I do best.

Overview

15
15
years of professional experience

Work History

Hairstylist /Business Owner

Hair by Holls
01.2017 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Leveraged social media platforms to showcase work and attract broader clientele.
  • Stayed up-to-date with industry trends and techniques through continuous education and workshops.

Hairstylist

Great Clips
01.2017 - 04.2019
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Counted and documented opening and closing cash amounts daily.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Managed inventory of hair care products and tools, ensuring availability of necessary items.
  • Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
  • Maintained clean and organized work station, complying with health and safety standards.
  • Answered phone calls and emails to schedule client appointments.

Hairstylist Manager

The Emporium Hair Studio
06.2010 - 09.2017
  • Managed staff scheduling to maintain adequate coverage during peak business hours without sacrificing quality or efficiency.
  • Successfully managed budgets and financial reporting for the salon by carefully monitoring expenses, tracking revenue streams, and identifying areas for potential growth or cost savings.
  • Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.
  • Resolved client issues or concerns promptly and professionally, maintaining the salon''s reputation for excellent customer service.
  • Coordinated continuing education opportunities for hairstylists through workshops, seminars, trade shows, ensuring that they remained up-to-date on current trends and techniques.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Streamlined appointment scheduling to maximize daily bookings while minimizing wait times for clients.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Scheduled employees to maintain adequate coverage during business hours.

Education

Hairstyling

Paul Asta's Hair School
Peterborough

Skills

  • Client consultation
  • Hair styling techniques
  • Detail-orientated
  • Relationship building and management
  • Advanced communication skills
  • Highly motivated self-starter
  • Hair extensions
  • Foiling expertise
  • Barbering techniques
  • Color application
  • Customer Service
  • Color Correction

Languages

English
Full Professional

@hairbyhollss

My instagram hair page of before and afters.

Timeline

Hairstylist /Business Owner

Hair by Holls
01.2017 - Current

Hairstylist

Great Clips
01.2017 - 04.2019

Hairstylist Manager

The Emporium Hair Studio
06.2010 - 09.2017

Hairstyling

Paul Asta's Hair School

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Holly Crossman