HOLLY ANDERSON
Courtenay,BC
Summary
Experienced support professional with a solid background in hands-on roles. Recognized for a work ethic driven by belief in the restorative power of the programs operated within. Committed to making meaningful contributions, fostering connections, and advancing organizational goals.
Overview
13
13
years of professional experience
Work History
ACTIVITY AND SUPERVISION WORKER
THE STATION/ LEVEL UP
08.2024 - Current
- Mandated to provide a safe and supportive residential environment to at risk youth, activity workers follow detailed service delivery plans tailored to the youth's needs and goals
- We foster independence through guidance within the scope of our abilities and refer to professional supports where appropriate
- Collaborating with outside agencies and coordinating services, we work to ensure the best possible outcomes for youth in our care
- Plans include ensuring access to medical and dental providers, counseling and mental health care, school and career planning, and long term housing supports
- We also develop youth led leisure activity plans, to encourage engagement and relationship building within the program
- This position includes keeping precise documentation, incident reports and accurate medication administration records
RELIEF COOK
COMOX VALLEY RECOVERY CENTER
06.2022 - Current
- Preparation of a substantial lunch and dinner, as well as snacks, baking and dessert for 30-40 clients and staff
- Follow a rotating menu plan, while having the ability to improvise where necessary
- Engage with clients in a positive and supportive manner
- Maintain cleanliness standards and follow Foodsafe protocols
ADULT SUPPORTIVE HOUSING WORKER
THE JUNCTION
03.2023 - 08.2024
- Supported vulnerable adults in a residential setting
- Performed client intakes and orientation
- Facilitated community connections- joining clients to medical services, mental health care, specific support teams (such as AVI & ACT), CV Foodbank, etc
- Worked collaboratively with community supports to identify how to best meet the needs of residents and follow through in a timely manner
- Provided advocacy to clients where appropriate, always valuing ethics and confidentiality
- Maintained facility security through scheduled rounds, surveillance and entry point screening
- Performed daily janitorial tasks, as well as monthly room inspections
- Assisted with move in and move out room changeovers as required
- Ensured a safe environment for all residents and staff, occasionally liaising with emergency services to achieve this
- Carried out day to day administrative functions, including shift call outs, scheduling, reception and clerical work
RESIDENTIAL SUPPORT WORKER
PIDCOCK HOUSE EMERGENCY SHELTER
07.2021 - 04.2024
- Performed a variety of tasks relevant to the safe 24-hour operation of this Comox Valley shelter for people experiencing homelessness
- Supervised the facility and ensured the wellbeing of 35+ guests
- Booked guests in and out according to our procedures
- Effectively managed and de-escalated conflicts as they arose
- Responded appropriately to emergencies, and created incident reports where required
- Liaised with law enforcement, emergency services and a variety of community service providers
- Provided attentive monitoring of the facility and precise record keeping of day-to-day occurrences
- Engaged with guests in a manner that demonstrates compassion, acceptance and understanding
CORRECTIONAL CASEWORKER
QIKIQTANI CORRECTIONAL HEALING CENTER
10.2018 - 07.2019
- Supervised detainees at a men's medium to maximum security detention center in Iqaluit, Nunavut
- Monitored and responded to actions of individuals within facility to minimize disturbances and ensure safety for all
- Conducted regular site security inspections and performed personal and property searches where required by protocols
- Provided meals, provisions, and access to medications
- Assisted with overseeing work details, cultural programming and family visits
- Followed all regulations and safe work procedures
- Prepared post incident reports and ensured accuracy in all record keeping
- Assisted with detainee transfers
PRODUCTION SUPERVISOR
INTERFOR CORPORATION
10.2011 - 01.2018
- Company Overview: High production planer mill in the interior of BC
- Oversaw the safe and efficient operation of a high production planer mill in the interior of BC
- Ensured employee compliance to all safety protocols
- Provided comprehensive training to new and young workers
- Created weekly schedules, processed employee time off requests and entered payroll information to the accounting department
- Worked to mitigate conflict between the union and management (USW) by adhering to the Master Agreement in dealings with hourly employees
- Delivered weekly safety crew meetings to planer, kiln and shipping personnel
- High production planer mill in the interior of BC
Education
Professional Development
01-2024
Skills
- Client-Centered Approach
- Conflict Resolution
- Effective Communication
- Workload management
- Relationship building
- Trauma-informed care
- Reliability
- Active listening
- Client advocacy
- Emergency intervention
Timeline
ACTIVITY AND SUPERVISION WORKER
THE STATION/ LEVEL UP
08.2024 - Current
ADULT SUPPORTIVE HOUSING WORKER
THE JUNCTION
03.2023 - 08.2024
RELIEF COOK
COMOX VALLEY RECOVERY CENTER
06.2022 - Current
RESIDENTIAL SUPPORT WORKER
PIDCOCK HOUSE EMERGENCY SHELTER
07.2021 - 04.2024
CORRECTIONAL CASEWORKER
QIKIQTANI CORRECTIONAL HEALING CENTER
10.2018 - 07.2019
PRODUCTION SUPERVISOR
INTERFOR CORPORATION
10.2011 - 01.2018
Professional Development
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