Hollie McCue
Nepean
Summary
Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
12
12
years of professional experience
Work History
Team Lead, Fulfillment and Funding
Magenta Capital Corporation
07.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Aided manager in developing and implementing new processes and procedures to improve fulfillment process.
Mortgage Underwriter
Magenta Capital Corporation
02.2021 - 07.2023
- Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
- Approved or denied loans based on established criteria and underwriting guidelines.
- Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
- Reviewed appraisals and title documents to verify accuracy and completeness.
- Applied grades to each loan application based on established criteria to keep institutional risk low.
- Monitored pipelines to track and log status of loans.
- Adjudicated mortgage loan applications that increased Assets under Management (AUM) to exceed $500M.
Fulfillment and Funding Specialist
Magenta Capital Corporation
01.2019 - 02.2021
- Interfacing with mortgage brokers and solicitors to ensure satisfaction of underwriting conditions as noted in the mortgage commitment
- Review appraisals, home inspections and various forms of income and employment documentation in order to satisfy the underwriters' conditions
- Maintained professional communications with mortgage brokers and solicitors
- Escalated any exceptions or discrepancies to the underwriter for consideration and discussion on how to proceed
- Maintained clear and concise notes in the mortgage underwriting platform
- Completed 25% of the funded files in FY2020 despite having only been with the company for six months at the start of FY2020.
- Affirmed loan document accuracy to protect lenders from potential fraud.
Real Estate Law Clerk
Piazza Tanner LLP
08.2011 - 01.2019
- Responsible for various office administrator duties as well as general administrative support to two partners
- Maintained confidential client files in an organized manner
- Maintained professional communication between clients, financial institutions and other law firms
- Sole clerk responsible for completing private mortgage transactions referred from various mortgage brokers
- Sole clerk responsible for closing large credit facility mortgages with Bank of Montreal
- Successfully completed an average of 25 residential purchase, sale or mortgage files per month with minimal supervision often within tight deadlines
- Coordinated with law partners to secure the procedures for the internal paperless file storage system.
Education
Diploma -
Algonquin College
Ottawa, ON08.2011
Bachelor of Arts - Law
Carleton University
Ottawa, ON08.2010
Graduate Certificate - Human Resource Management
Algonquin College
Ottawa, ON01.2025
Skills
- Risk Analysis
- Underwriting Procedure Development
- Debt-To-Income Ratios calculations
- Residential Loan Adjudication
- Microsoft Office
- Training Junior Team Members
- Credit Analysis
- Coaching and Mentoring
- Attention to Detail
Timeline
Team Lead, Fulfillment and Funding
Magenta Capital Corporation
07.2023 - Current
Mortgage Underwriter
Magenta Capital Corporation
02.2021 - 07.2023
Fulfillment and Funding Specialist
Magenta Capital Corporation
01.2019 - 02.2021
Real Estate Law Clerk
Piazza Tanner LLP
08.2011 - 01.2019
Diploma -
Algonquin College
Bachelor of Arts - Law
Carleton University
Graduate Certificate - Human Resource Management
Algonquin College
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