Hollie Logan
Daysland,AB
Summary
Versatile MOA possessing first-rate communication skills and personable demeanor demonstrated across 8 years in patient-focused roles. Excellent knowledge of medical terminology and procedures. Experienced bookkeeping, records management and AHS software applications like Connect Care and Netcare.
Overview
24
24
years of professional experience
Work History
Medical Office Assistant
Gemini Health Centre
09.2020 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for uninsured services.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Used HealthQuest to schedule appointments for doctor visits and procedures.
- Assisted physicians in providing care, completing insurance forms /record requests and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members and doctors.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Referral Coordinator/Billing
Smith Clinic
06.2010 - 05.2014
- Scheduled appointments with specialists on behalf of clients.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Submitted billing codes to AHS from office and hospital visits
Store Manager
Cd Plus
08.2000 - 01.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Receiving, ordering, returning, maintaining all store stock-including supplies.
Education
Camrose Composite High School
01.1997
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving
- Attention to Detail
- Medical Reception
- Medical Terminology
- Positive Attitude
- Understanding of medical terminology
- Office Administration
- Managing patient records
- Patient Scheduling
- Phone and Email Etiquette
References
Brooke Elworthy - PCN ICHC Manager 780-678-6286
Dr. Eugene Harmse - Family Physician 780-281-1375
Dr. Diana Wong - Plastic Surgeon/Office Manager - Will provide letter of recommendation upon selected for an interview
Timeline
Medical Office Assistant
Gemini Health Centre
09.2020 - Current
Referral Coordinator/Billing
Smith Clinic
06.2010 - 05.2014
Store Manager
Cd Plus
08.2000 - 01.2010
Camrose Composite High School
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