Holli White
Rockland
Summary
Dynamic professional with a proven track record at the Canadian Nuclear Safety Commission, enhancing operational efficiency and client satisfaction. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Compensation Coordinator
Canadian Nuclear Safety Commission
12.2024 - Current
- Created overpayments when needed
- advised clients on enquiries regarding overtime, time off, policies, claim for hours worked in their pay files
- Quality assurance of records within Phoenix and HRIS
- Performed auditing to detect anomalies in files so they would remain in good standing
- processed overtime payments, actings, TOS and SOS
- provided client support by email and through Teams
Administrative Assistant to the Director General
Canadian Nuclear Safety Commission
02.2019 - 12.2024
- Enhanced director''s productivity by managing schedules, coordinating meetings, and handling travel arrangements.
- Increased efficiency in the workplace by organizing and maintaining an effective filing system electronic documents.
- Facilitated smooth operations within the department by acting as a liaison between employees at various organizational levels including executives, peers, subordinates, vendors, and clients alike.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Managed client relationships on behalf of the director by promptly addressing inquiries, resolving issues, and maintaining open lines of communication for long-term satisfaction.
- Contributed to a positive work environment through exceptional interpersonal skills when interacting with colleagues and clients.
- Assisted in budget management by tracking expenses, processing invoices, and reconciling financial statements for accurate recordkeeping.
- Maintained a high level of confidentiality when dealing with sensitive company information or handling personnel matters on behalf of the director.
- Volunteered to help with special projects of varying degrees of complexity.
Medical Office Administrator
Eid Medical Corporation
06.2015 - 02.2019
- Received, recorded and filed medical payments by check, cash, and credit card.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Managed inventory effectively to reduce waste while ensuring adequate stock levels for essential supplies at all times.
- Reviewed and sent medical records to other physicians upon request.
- Managed appointments, registrations and patient relations in busy medical office
- processed all billing for services rendered through CPSO
- Coordinated with external partners such as labs, pharmacies, and referring physicians to facilitate timely access to critical patient information or services.
Medical Office Assistant
Casselman Medical Center
07.2009 - 06.2015
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Scheduled appointments for doctor visits and procedures.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Provided prompt, polite and professional in-person and telephone customer service.
Education
No Degree - Social Sciences Education
Dawson College
Montreal, QCHigh School Diploma -
Royal West Academy
Montreal, QC06-1990
Skills
- Employee relations
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Excellent communication
Languages
English
Native or Bilingual
French
Full Professional
Spanish
Limited Working
Timeline
Compensation Coordinator
Canadian Nuclear Safety Commission
12.2024 - Current
Administrative Assistant to the Director General
Canadian Nuclear Safety Commission
02.2019 - 12.2024
Medical Office Administrator
Eid Medical Corporation
06.2015 - 02.2019
Medical Office Assistant
Casselman Medical Center
07.2009 - 06.2015
No Degree - Social Sciences Education
Dawson College
High School Diploma -
Royal West Academy
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