Holle Hennink

Identified business need's and designed strategy in support of a Recognition Refresh. Upon receiving Executive approval for the program refresh, created and implemented change management/ learning strategy to streamline expenses, improve process flow and promote a more consistent approach to recognition practices.

Executed on Employee Listening Strategy (Employee Engagement) through designing change and communication plan for leaders. The outcome is a more leader driven/ owned engagement framework with in increase on overall engagement scores.

Collaborated across multiple HR area's to integrate and sustain corporate competencies within various HR related activities. The result has been alignment and connection between competencies and Diversity, Performance, Recruitment and Total Rewards.

Led organizational change management activities and organizational readiness in support of multi-year continuous improvement projects and acquisition initiatives.

Accountable for leading a North America training team consisting of 2 managers, 6 learning specialists and 2 instructional designer in support of designing, developing and delivering learning programs.

Participated and led the work efforts towards continuous improvement and driving business results through employee development.

Created and successfully executed multi year learning strategy in support of Sales, Operational, Safety and Contact Centre teams learning across Canada.

Creatively deploy programs using a variety of modalities to all employee groups across Canada to meet geographical constraints. Including introducing new learning technologies for training activities and documentation management.

Conduct assessment of learning needs, measure the impact of learning on business results and provide regular reporting to Executive team.

Collaboration with external vendors and partners for the purposes of balancing the buy/ build approach to leaning based on the value of learning tools ease of use driving a positive learner experience.

Collaborate with Human Resource Business Partners and Talent/ OD team to align learning strategies with operational challenges and performance measurement programs.

Designed/ facilitated Superior People Leaders Program.

Led a team of individuals who created training programs in support of the Sales team development.

Created training programs for train the trainer initiatives in support of Credit Union training needs. as well, designed an on line process repository for our Credit Union partners.

Provide train the trainer modules to develop the skills of the extended trainers.

Led the program development of the annual Sales conference.

Created and maintained all corporate learning programs and associated budget.

Developed and implemented centralized learning function including Learning Management System and core competency models.

Conducted regular assessment of learning needs as relating to core competencies and sources learning programs to develop skills throughout the organization.

Led Manager and Director leadership development programs.

Led a team of cross functional trainers who provided role specific and system related training to Group Retirement Services teams.