Holden Charles Manno
Oceanside,CA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong and effective communicator. Eager to learn new processes to support overall organizational success as a team player.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Crewmember (Mover)
Staged4Sale
01.2020 - 01.2025
- Contributed to various manual work responsibilities
- Handled furniture relocation with care
- Promptly and efficiently addressed customer complaints
- Ensured prompt and attentive service to customers, building lasting relationships
- Identified potential project risks with thorough analysis and developed mitigation strategies
- Created detailed schedules for project goals to ensure timely completion and production value
- Planned, designed, and scheduled for execution of large projects
Sales Representative
Goodwill
01.2023 - 05.2024
- Participated as a representative in sales activities
- Eciently rang up transactions and handled high-end items as a cashier
- Ensured customer privacy and maintained inventory control in the tting room area
- Provided personalized assistance to optimize customer satisfaction
- Maintained and organized stock sections of store
- Providing customer support for various needs such as browsing and assistance with vehicles
Assistant Youth Basketball Coach
I9 Sports
01.2024 - 03.2024
- Conducted practice sessions and provided instruction to players on technique, strategy, and performance
- Provided guidance to players on sportsmanship, discipline, nutrition, injury prevention techniques
- Communicated efectively with parents of student-athletes regarding their child's progress in the program
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors
Crewmember
ILoveBagels
07.2021 - 10.2021
- Created various menu items as a Line Worker
- Contributed to the preparation of ingredients and menu items
- Ensured ecient placement of merchandise in designated areas and maintained stocked fridges
- Maintained cleanliness and sanitation of shop premises as a Cleaner/Dishwasher
Photographer/Model
Florasion
02.2021 - 03.2021
- (POST PEACE PROJECT)
- The Showcasing of Brand Merchandise
- - Photography including Models, Environmental Scenery
Assistant Youth Soccer Coach
I9 Sports
01.2018 - 01.2019
- Provided instruction on proper technique for passing, dribbling, shooting, and trapping the ball
- Communicated efectively with players to ensure understanding of coaching strategies and techniques
- Encouraged positive behavior in athletes both on and of the eld
- Promoted a safe playing environment by enforcing rules of the game
- Developed team goals that focused on sportsmanship, teamwork, respect, integrity, discipline, communication, selfcondence and leadership skills
Volunteer (Character Leader)
Madison Middle School
04.2015 - 06.2018
- Participated in Volunteer Work for Local Elementary Schools in Events: - Serving Catered Food to Children/Adults Decorating Activities for Children - Organizing & Supervision of Children in Participated Activities
- - Conversing with Families of Abused Relationships
Education
Some College (No Degree) - PSYCHOLOGY
Palomar College
San Marcos, CAHIGH SCHOOL DIPLOMA -
Rancho Buena Vista Highschool
Vista, CA06.2022
Skills
- Relationship Building
- Social selling
- Customer care
- Product and Service Sales
- Interpersonal communication skills
- Complex Problem-Solving
- Materials Handling
- Patience and Composure
- Inventory Management
- Cash Handling
- Customer service
- Teamwork and collaboration
Certification
HEADS UP Concussion Certificate
Timeline
Assistant Youth Basketball Coach
I9 Sports
01.2024 - 03.2024
Sales Representative
Goodwill
01.2023 - 05.2024
Crewmember
ILoveBagels
07.2021 - 10.2021
Photographer/Model
Florasion
02.2021 - 03.2021
Crewmember (Mover)
Staged4Sale
01.2020 - 01.2025
Assistant Youth Soccer Coach
I9 Sports
01.2018 - 01.2019
Volunteer (Character Leader)
Madison Middle School
04.2015 - 06.2018
Some College (No Degree) - PSYCHOLOGY
Palomar College
HIGH SCHOOL DIPLOMA -
Rancho Buena Vista Highschool
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