Position Desired
Summary
Overview
Work History
Education
Skills
Languages
Photography, jogging, religionist and thinker
Hobbies
Timeline
Generic
Hoi Biu Ban Shum

Hoi Biu Ban Shum

416-333-2238
Scarborough, ON,Canada

Position Desired

Sales representative

Summary

Dynamic and detail-oriented professional, excelling in logistics coordination and customer service. Recognized for enhancing order fulfillment efficiency and maintaining accurate inventory records. Strong problem-solving skills and a commitment to teamwork drive success in fast-paced environments.

Overview

34
34
years of professional experience

Work History

Warehouse Assistant

Jim's Brother Trading Co.
12.2024 - 03.2025
  • Operated forklifts and pallet jacks to efficiently move materials throughout the warehouse.
  • Maintained accurate inventory records using warehouse management systems.
  • Collaborated with team members to ensure timely order fulfillment and shipping processes.
  • Inspected incoming shipments for quality and accuracy, reducing discrepancies in stock levels.
  • Coordinated with suppliers to resolve issues related to damaged or missing goods effectively.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Counter Staff

Kiddyland Playground
10.2022 - 02.2024
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
  • Maintained cleanliness and organization of work areas to enhance operational efficiency and safety standards.
  • Trained new staff on company policies and procedures, fostering a collaborative team environment.
  • Enhanced customer satisfaction by providing friendly and efficient service.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Implemented upselling techniques to promote additional products or services, contributing to revenue growth.

Cafeteria Helper

Chartwells Company
09.2017 - 03.2020
  • Assisted in food preparation and assembly for daily meal service.
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Supported staff during peak hours to ensure efficient service delivery.
  • Monitored food safety standards and adhered to sanitation protocols.

Grocery Assistant

T & T Supermarket
01.2012 - 06.2015
  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Organized and restocked shelves to maintain product availability and presentation standards.
  • Collaborated with team members to ensure efficient store operations and customer service.
  • Monitored inventory levels, identifying discrepancies for timely replenishment orders.
  • Implemented improved stock rotation practices, minimizing waste and ensuring freshness of products.
  • Pleasantly greeted customers and provided prompt and courteous service.

Self Employer

Fountain Tea Shop
08.2008 - 10.2008
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Sales Representative

Multiform (HK) Ltd,
05.1991 - 07.1992
  • Elevated client happiness by fostering strategic connections.
  • Developed strong customer relationships to enhance repeat business and client satisfaction.
  • Conducted product demonstrations to educate customers on features and benefits.

Education

Certificate - Basic Airline And Travel Agency Operation Workshop

Skynet Information Employment Service Company
Scarborough, ON
04.2002

Diploma - Tourism And Travel

Toronto School of Business
Toronto
10.2001

Certificate - English

English Second Language Class
Scarborough & Toronto
09.1994

Certificate - Mixology (Bartending)

Ontario Chinese Restaurant & Food Service Association
Toronto
06.1994

Graduate Certificate - Geography, History, Chinese Literature & Art

Hoh Fuk Tong College
Hong Kong
03.1988

Skills

  • Time management
  • Attention to detail
  • Customer service
  • Team collaboration
  • Problem-solving
  • Decision-making
  • Customer relations
  • Logistics coordination
  • Basic mathematics
  • Records management
  • Document preparation
  • Invoice preparation
  • Loading and unloading
  • Heavy lifting
  • Order fulfillment
  • Recordkeeping

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Upper intermediate (B2)
English
Intermediate (B1)

Photography, jogging, religionist and thinker

Photography, music, arts, sports, computer, religionist & thinker

Hobbies

Music, arts, sports, computer, religionist and thinker

Timeline

Warehouse Assistant

Jim's Brother Trading Co.
12.2024 - 03.2025

Counter Staff

Kiddyland Playground
10.2022 - 02.2024

Cafeteria Helper

Chartwells Company
09.2017 - 03.2020

Grocery Assistant

T & T Supermarket
01.2012 - 06.2015

Self Employer

Fountain Tea Shop
08.2008 - 10.2008

Sales Representative

Multiform (HK) Ltd,
05.1991 - 07.1992

Certificate - Basic Airline And Travel Agency Operation Workshop

Skynet Information Employment Service Company

Diploma - Tourism And Travel

Toronto School of Business

Certificate - English

English Second Language Class

Certificate - Mixology (Bartending)

Ontario Chinese Restaurant & Food Service Association

Graduate Certificate - Geography, History, Chinese Literature & Art

Hoh Fuk Tong College
Hoi Biu Ban Shum416-333-2238