HODO MOHAMED

• Kept all kitchen areas clean, tidy and free of hazards.
• Served meals to residents in accordance with established schedules and dietary procedures.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
• Followed all food safety regulations while preparing meals for patients.
• Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
• Maintained strict levels of cleanliness for tables, floors, and prep areas.
• Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
• Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
• Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.

· Experience with taking blood from patients.

· Will demonstrate adaptive skills when interacting with patients/ clients.

· Have experience Identifying documents and initiating corrective action for pre- analytical errors.

· Prepared documentation, packages specimens for shipping, seals and labels shipping containers in accordance with transportation of dangerous goods (TDG) regulations.

· Loads specimens for analysis in laboratory equipment.

· Knowledge of selecting appropriate culture media, inoculated and incubated specimens using aseptic techniques.

· Maintains confidentiality of health care information

· Will take responsibility and is accountable for professional actions.

· Have knowledge of healthcare system, professional laboratory organizations and their responsibilities

· Will practice effective communication with colleagues, patients/ clients and other healthcare professionals, Active listening, verbal communication.

. Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

• Sales Associate
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
• Maintained organized and visually appealing product display, resulting in increased customer interest and engagement.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
• Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
• Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
• Promoted additional products and services to increase sales numbers and revenue with diverse selection.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

• Worked individually with customer to provider interpreting services, by attending to their inquiries, and concerns to ensure excellent customer satisfaction.
• Worked with diverse background of customers from different cultures, language and religion, and was successful in creating long lasting relationships.
• Safeguarded confidentiality by adhering to strict professional ethics and privacy guidelines during interpretation sessions.
• Streamlined business operations with precise translations of documents, correspondence, and presentations.

. Provided tutoring service to children in grade school on various subjects, which include English, History, Geography, Science, which resulted in higher student achievement.

• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Met with parents to discuss student progress and address concerns.
• Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
• Built strong rapport with students through active listening, empathy, and genuine interest in their success.

• Followed ethical codes to protect confidentiality of patient medical information.
• Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
• Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
• Promoted positive patient experience by maintaining cultural sensitivity and upholding a high standard of professionalism while delivering interpretation services.
• Verified understood medical information for patients by simplifying any jargon.