Daytime duties for this position included dealing with customer transactions, answering phone calls, organizing merchandise and recovering the floor when needed
Closing shift duties included making sure the floor and customer service desk was neat and organized, damaged or discarded merchandise was taken to the receiving area and cash was counted at the end of the night
Sales Associate
Marshalls
Ottawa, ON
02.2018 - 10.2018
Working as a sales associate including taking on the roles of cashier and customer service representative
Responsibilities included catering to the needs of the customers, organizing the store, ensuring a clean and positive work environment, maximizing customer experience and improving sales
Receptionist
Bridlewood Trails Retirement Community
Ottawa, ON
07.2018 - 10.2018
Responsibilities included; answering any inquiries involving resident care, residence pricing, management and etc., booking appointments and scheduling events
Greeted visitors with a kind face and a welcoming attitude
Child Care Provider
Dovercourt Recreation Services
06.2017 - 09.2017
Ensured the safety and health of children between the ages of 0-9
Organized activities for children
Communicated with parents to overcome any problems their child might be having
Tutor
Ottawa, ON
09.2016 - 06.2017
Helped lower grade students with their academic skills and any problems they might’ve been having with schoolwork
The subjects that I helped the students with included Beginner’s level French Studies, Math, Science and Language Arts
Teen Advisor
Ottawa Public Library
Ottawa, ON
01.2015 - 12.2015
As a member of the Teen Advisory group, I am responsible for the organizing of events for the library’s youth community and get them involved in the issues facing our world today
We promote positive messages within the library where the teens would be likely to see them and hopefully get involved (ex
Putting up posters to advertise a community clean-up, and posting banners promoting healthy living)
My daily tasks include decorating the youth sectors of the building and the maintenance of the library’s books
Education
Bachelor of Commerce - Management
Sprott School of Business, Carleton University
Current
Skills
Excellent listening skills ie great at following instructions
Knowledge of financial and business operations
Great teamwork skills (developed from years of customer service experience and teams sports)
Health & Safety Certificate and WHIMIS (proof of completion available upon request)
Technical abilities including; ability to operate MS Excel/Word/PowerPoint/Access along with social media coordination
Highly self-motivated and hard-working
Academic
Arts
Banners
Business operations
Cashier
Closing
Customer service experience
Customer service
Financial
French
Listening
Math
Access
MS Excel
PowerPoint
Word
Neat
Organizing
Posters
Pricing
Receiving
Safety
Sales
Scheduling
Self-motivated
Teamwork
Phone
Additional Information
ACCOMPLISHMENTS
, Citizenship Award – June 2019
Awarded Dean’s scholarship from Sprott School of Business– November 2018
Employee of the Month – August 2018