HODO BARRE
Ottawa
Summary
Highly organized and compassionate Case Worker with a demonstrated history of providing exemplary support and advocacy for individuals in need. Equipped with a comprehensive understanding of social work principles and the ability to effectively collaborate with diverse populations. Proven track record of assessing, planning and implementing personalized strategies to address complex client needs. Exceptional communication and problem-solving skills, combined with a strong commitment to ethical practice. Adept at managing multiple cases simultaneously while maintaining a strong focus on fostering positive client outcomes. Seeking to leverage experience and expertise to make a meaningful difference in the lives of vulnerable individuals and families as a dedicated Case Worker.
Overview
11
11
years of professional experience
Work History
Case Worker
City Of Ottawa
09.2022 - Current
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assisted in providing financial assistance, childcare and referrals.
Teacher
Abraar Secondary School
08.2020 - 06.2021
- Grade 7 and 8 History and Geography Designed and implemented daily lesson plans
- Provided a range of instructional, management, and assessment strategies to meet the needs of students
- Conducted parent-teacher interviews as needed Collaborated with colleauges across grade levels
Program Assistant, Support Program
Pinecrest, Community Health Centre
01.2020 - 08.2020
- Assisted in program delivery by establishing and maintaining positive and supportive relationships with children and youth
- Provided information and resources to clients/families
- Assisted in promotional activities and client recruitment/outreach
- Performed administrative functions related to the program
- Provided resources and support to program staff pertaining to specific client issues
- Assisted in the development of program-specific policies and procedures/guidelines and in overall planning and development of the program
Telephone Interviewer
Ekos Research Associates
12.2016 - 03.2017
- Managed large amounts of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research issues and provide solutions and alternatives
- Frequently attend educational seminars to improve knowledge and performance level to meet qualitative and quantitative targets
- Managed over 50 customer calls per day
Telephone Interviewer
Opinion Search
07.2012 - 08.2016
- Contacted clients by telephone and record responses to provided questions
- Made cold calls, as well as conducted household surveys and commercial studies that involved interviewing a manager or department representative
- Ensured accurate data entry to survey responses into a database and conducting address or telephone number look-ups using online resources
- Researcher Services for Immigrant and Refugee Women
The Ottawa Community Immigrant Services
04.2012
- Conducted interviews with group of 30 women and service providers
- Managed and prepared focus groups and interviews
- Developed a summary report to managers with objective of improving services to newcomer women
Education
Mental Health and Addictions Graduate Certificate - Mental Health
Algonquin College
Ottawa, ON06.2024
Master of Education (M.Ed - Leadership, Evaluation, Curriculum, Studies
University of Ottawa
Ottawa, ON06.2019
Bachelors of Social Science (Hons) - Sociology, Women’s Studies
University of Ottawa
Ottawa, ON06.2015
Skills
- Organized professional with strong leadership, evaluation, and guidance skills
- Ability to be a team player and resolve problems managing and resolving conflicts professionally and diplomatically
- Excellent interview skills with individuals and group consultations (such as leading focus group discussions; key informant interviews and semi-structured individual interviews, and literature reviews)
- Over 3 years experience in actively engaging with youth from diverse backgrounds and communities
- Skilled at Public Relations, outreach, and communication by using a variety of mediums including social media
- Experience handling a broad range of challenging issues in precarious work environments by applying knowledge and experience
- Proactive in addressing distresses, frustrations, and grievances thereby enhancing positive experiences and ensuring a sound learning environment
- Strong computer skills; and proficient in Microsoft Word, PowerPoint, and Excel
- Works well independently or as part of a team in complex, deadline-driven environment
- Excellent interpersonal skills and values diversity and social inclusion and positive and professional work attitude
Languages
English
Native or Bilingual
French
Limited Working
Italian
Limited Working
Volunteer Work
Specialized Tutor - Pinecrest-Queensway Community Health Center 2019
- Provide assistance (in English) with homework, assignments, and other areas of studies
- Work in cooperation with Program Coordinator(s), school staff and parents (if applicable) to develop a work plan that is best suited to students’ needs
Reference
Alejandra Calderon Ruiz (Team Supervisor) - Pathways to Education Community Health Services
1365 Richmond Road, 2nd Floor | 1365, chemin Richmond, 2e étage, Ottawa ON K2B 6R7
Phone: 613-820-4922 ext.3421
Email: a.calderonruiz@pqchc.com
Sareedo Elmi - Middle School Language Arts Teacher
Abraar Secondary School
1085 Grenon Avenue, Ottawa ON K2B 8N1
Phone: 613-265-4335
Timeline
Case Worker
City Of Ottawa
09.2022 - Current
Teacher
Abraar Secondary School
08.2020 - 06.2021
Program Assistant, Support Program
Pinecrest, Community Health Centre
01.2020 - 08.2020
Telephone Interviewer
Ekos Research Associates
12.2016 - 03.2017
Telephone Interviewer
Opinion Search
07.2012 - 08.2016
The Ottawa Community Immigrant Services
04.2012
Mental Health and Addictions Graduate Certificate - Mental Health
Algonquin College
Master of Education (M.Ed - Leadership, Evaluation, Curriculum, Studies
University of Ottawa
Bachelors of Social Science (Hons) - Sociology, Women’s Studies
University of Ottawa
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