Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Hodan Farah

Mississauga,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Program Coordinator

HORN OF AFRICA DISABILITY CENTRE
01.2017 - 07.2023
  • All volunteer organization
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.

Customer Service Representative

Porter Airlines
01.2016 - 01.2017
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

J.D. - 1L

Queen's University
Kingston, ON
2026

PUBLIC ADMINISTRATION -

RYERSON UNIVERSITY
12.2021

Skills

  • Policy Implementation
  • Process Improvement
  • Community Outreach
  • Grant Writing
  • Volunteer Management
  • Complaint Resolution

Volunteer Experience

  • CAMPAIGN/VOLUNTEER, MISSISSAUGA CENTRE, 01/01/22, 01/01/22, Canvassing community members for voter registration Helping distribute flyers, cards, and information to help promote the campaign Scrutineered polling station at The Towne Condos
  • PARTICIPANT, JACK LAYTON LEADERSHIP SCHOOL, 01/01/22, 01/01/22, Offered at Toronto Metropolitan University, it provides training/workshops/discussions with community members and faculty aiming to build leadership capacity in students.
  • PARTICIPANT, INSTITUTE FOR FUTURE LEGISLATORS (IFLR), 01/01/22, 01/01/22, Offered at Toronto Metropolitan University, it provides intensive training and mentoring from past and present legislators, advocates journalists Went to the Senate in Ottawa for a Model Parliament Elected as Speaker of the House
  • YOUTH OUTREACH/MENTOR, DIXON COMMUNITY SERVICES CENTRE, 01/01/15, 01/01/17, Took part in various youth outreach and support initiatives Assisted in the establishment of an after-school mentoring and tutoring program for middle school students Also assisted newcomers with information and referral services
  • CAMPAIGN/VOLUNTEER, YORK SOUTH-WESTON, 01/01/15, 01/01/15, Canvassing community members for voter registration Helping distribute flyers, cards, and information to help promote the campaign


Timeline

Program Coordinator

HORN OF AFRICA DISABILITY CENTRE
01.2017 - 07.2023

Customer Service Representative

Porter Airlines
01.2016 - 01.2017

J.D. - 1L

Queen's University

PUBLIC ADMINISTRATION -

RYERSON UNIVERSITY
Hodan Farah