Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Program Coordinator
HORN OF AFRICA DISABILITY CENTRE
01.2017 - 07.2023
All volunteer organization
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Customer Service Representative
Porter Airlines
01.2016 - 01.2017
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
J.D. - 1L
Queen's University
Kingston, ON
2026
PUBLIC ADMINISTRATION -
RYERSON UNIVERSITY
12.2021
Skills
Policy Implementation
Process Improvement
Community Outreach
Grant Writing
Volunteer Management
Complaint Resolution
Volunteer Experience
CAMPAIGN/VOLUNTEER, MISSISSAUGA CENTRE, 01/01/22, 01/01/22, Canvassing community members for voter registration Helping distribute flyers, cards, and information to help promote the campaign Scrutineered polling station at The Towne Condos
PARTICIPANT, JACK LAYTON LEADERSHIP SCHOOL, 01/01/22, 01/01/22, Offered at Toronto Metropolitan University, it provides training/workshops/discussions with community members and faculty aiming to build leadership capacity in students.
PARTICIPANT, INSTITUTE FOR FUTURE LEGISLATORS (IFLR), 01/01/22, 01/01/22, Offered at Toronto Metropolitan University, it provides intensive training and mentoring from past and present legislators, advocates journalists Went to the Senate in Ottawa for a Model Parliament Elected as Speaker of the House
YOUTH OUTREACH/MENTOR, DIXON COMMUNITY SERVICES CENTRE, 01/01/15, 01/01/17, Took part in various youth outreach and support initiatives Assisted in the establishment of an after-school mentoring and tutoring program for middle school students Also assisted newcomers with information and referral services
CAMPAIGN/VOLUNTEER, YORK SOUTH-WESTON, 01/01/15, 01/01/15, Canvassing community members for voter registration Helping distribute flyers, cards, and information to help promote the campaign
Timeline
Program Coordinator
HORN OF AFRICA DISABILITY CENTRE
01.2017 - 07.2023
Customer Service Representative
Porter Airlines
01.2016 - 01.2017
J.D. - 1L
Queen's University
PUBLIC ADMINISTRATION -
RYERSON UNIVERSITY
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