Summary
Overview
Work History
Education
Skills
Timeline
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Hoda Rashidian

Vancouver,BC

Summary

Dynamic Medical Office Assistant with proven expertise at Providence Health, excelling in patient care coordination and effective communication. Demonstrated leadership in managing referrals and scheduling, while ensuring compliance with Indigenous Cultural Safety. Skilled in data management and committed to fostering reconciliation within healthcare environments.

Overview

17
17
years of professional experience

Work History

Medical Office Assistant

Providence Health
Vancouver, BC
04.2024 - Current
  • Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.
  • Processed referrals for specialist visits or diagnostic tests.
  • Communicated effectively with other healthcare staff members regarding patient care plans.
  • Prepared patient charts prior to each appointment.
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Assisted with referrals and prepared medical records for patients.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Interviewed patients to complete case histories and intake forms.

Medical Office Assistant

T sleil Waututh Nation
Vancouver, British Columbia
10.2023 - 12.2023
  • Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.
  • Processed referrals for specialist visits or diagnostic tests.
  • Maintained medical supply inventory levels and ordered additional supplies when needed.
  • Administered injections, immunizations, medications, or treatments as directed by physician protocol.
  • Communicated effectively with other healthcare staff members regarding patient care plans.

Research Assistant

Endocrine and Metabolism Research Institute
TEHRAN, IRAN
09.2014 - 11.2018
  • Presented findings at professional conferences or seminars as required by faculty supervisors.
  • Conducted primary and secondary research to identify relevant information for project development.
  • Managed multiple research projects simultaneously while ensuring accurate record keeping.
  • Gathered data from various sources, including online databases, libraries, and interviews with experts.
  • Collaborated with other researchers in developing study designs, methods, and tools for data collection.
  • Verified accuracy of data by conducting quality assurance checks on collected materials.
  • Prepared comprehensive reports summarizing research findings.
  • Organized and analyzed qualitative and quantitative data using statistical software packages such as SPSS or STATA.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.

Laboratory Technician

medical Laboratory
Khuzestan, IRAN
08.2008 - 10.2011
  • Developed processes and techniques to improve the efficiency of laboratory operations.
  • Prepared solutions of reagents for use in experiments according to standard procedures.
  • Collected samples from various sources for analysis in accordance with established guidelines.
  • Identified potential problems during testing process and took corrective action as necessary.
  • Provided technical support to colleagues regarding methods used in experiments or data interpretation.
  • Documented all experimental procedures and results in an organized manner for future reference.
  • Resolved customer complaints relating to laboratory services in a timely manner.
  • Participated in regular meetings with staff members to discuss progress on research initiatives.
  • Reviewed literature related to assigned projects to stay informed about current developments in the field.

Education

Associate of Science - Medical Office Assistant

British Columbia Institute of Technology
Burnaby, None
01-2023

Master of Science - Biochemistry

Islamic Azad University of Falavarjan
Falavarjan, Isfahan Province
2014

Bachelor of Science - Marine Biology

Damghan University
Damghan, Semnan Province
2008

Skills

  • Ability to supervise, lead staff, and schedule work
  • Ability to organize work and prioritize workload
  • Ability to work effectively with others in a team environment
  • Excellent organizational, leadership, interpersonal, and communication skills
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada
  • Knowledge of social, economic, political, and historical realities impacting indigenous communities, and familiarity with Indigenous Cultural Safety and anti-racism, and accompanying reports

Timeline

Medical Office Assistant

Providence Health
04.2024 - Current

Medical Office Assistant

T sleil Waututh Nation
10.2023 - 12.2023

Research Assistant

Endocrine and Metabolism Research Institute
09.2014 - 11.2018

Laboratory Technician

medical Laboratory
08.2008 - 10.2011

Bachelor of Science - Marine Biology

Damghan University

Associate of Science - Medical Office Assistant

British Columbia Institute of Technology

Master of Science - Biochemistry

Islamic Azad University of Falavarjan

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Hoda Rashidian