Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hoang Kim Ngan Vo

Saskatoon,SK

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

2
2
years of professional experience

Work History

Server

Fuh Station
Saskatoon, Saskatchewan
08.2023 - Current
  • Checked food before serving it to customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Trained new employees on restaurant procedures and plating techniques.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Prepared checks, itemizing total meal costs and taxes.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Server

Jasmine
Saskatoon, SK
12.2022 - 07.2023
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Achieved cost-savings by developing functional solutions to problems.
  • Operated POS system efficiently to process payments quickly.
  • Processed payments for room charges, taxes, incidentals. using a POS system.

Education

Legal Administrative Assistant

Saskatoon Business College
Saskatoon, SK
12-2025

Skills

  • Customer service
  • Client communication
  • Attention to detail
  • Cash handling
  • Recommend menu items
  • Food safety standards
  • Warm and friendly

Languages

English
Professional
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Limited

Timeline

Server

Fuh Station
08.2023 - Current

Server

Jasmine
12.2022 - 07.2023

Legal Administrative Assistant

Saskatoon Business College

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Hoang Kim Ngan Vo