Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Hoang BaoHan Tran

Fontana

Summary

Motivated team player with experience in fast-paced environments. Skilled in conflict resolution and time management, contributing to enhanced team efficiency and customer satisfaction through effective communication and strategy development.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

R&B Tea
Ontario
12.2023 - Current
  • Maintained clean work environment through thorough cleaning of counters, dishes, and floors.
  • Adhered to health department regulations to uphold sanitation standards.
  • Resolved customer complaints professionally, ensuring satisfaction and loyalty.
  • Built loyal clientele through friendly interactions and consistent appreciation.

Receptionist

Lucien Nails & Spa
Rialto
09.2024 - 02.2025
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Developed strategies to increase productivity and efficiency of the team.
  • Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
  • Resolved conflicts between employees in a timely manner.

Skills

  • Problem solving
  • Attention to detail
  • Team collaboration
  • Time management
  • Order taking
  • Food safety practices
  • Fluent in Vietnamese and English
  • New hire training
  • Team leadership
  • Customer service
  • Strategic planning

Certification

  • FOOD HANDLER CERTIFICATE

Languages

Vietnamese
Native/ Bilingual
English
Professional

Timeline

Receptionist

Lucien Nails & Spa
09.2024 - 02.2025

Barista

R&B Tea
12.2023 - Current

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Hoang BaoHan Tran