Hoang Tran
Pittsburg
Summary
Motivated and safety-focused professional with hands-on experience in business operations, logistics, and customer relations, currently pursuing a B.S. in Computer Science. Brings strong problem-solving ability, basic electrical knowledge, and experience interpreting technical concepts. Proven ability to manage client relationships, operate in fast-paced environments, and maintain strict safety and operational standards. Seeking to contribute to Eaton as a Field Service Representative.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Owner & Operator
Independent Business
Pittsburg, CA
05.2018 - Current
- Client Relations & Retention: Established and maintained a loyal, high-volume clientele over 8 years through strong interpersonal communication, personalized service, and consistent customer satisfaction.
- Appointment Coordination & Workflow Management: Managed daily scheduling, bookings, and client flow while maintaining efficiency in a fast-paced, customer focused environment.
- Professional Grooming & Service Excellence: Delivered detail oriented personal care services with a strong focus on presentation, precision, cleanliness, and client experience.
- Community Engagement & Networking: Developed a strong local reputation through word-of-mouth referrals, relationship building, and active community networking.
- Adaptability & Problem Solving: Maintained high service standards under pressure by managing changing client needs, resolving scheduling conflicts, and adapting to daily operational demands.
Education
No Degree - Computer Science
California State University, Sacramento
Sacramento, CAHigh School Diploma - undefined
Pittsburg High School
Pittsburg, CASkills
- Basic Electrical Systems Knowledge
- Programming Logic & Technical Problem Solving
- Root Cause Analysis & Critical Thinking
- Material Handling & Inventory Control
- Warehouse & Logistics Coordination
- Basic Forklift Operation
- Fleet Readiness & Tool/Equipment Accountability
- Safety & Compliance
- OSHA 10 Certified
- Hazard Recognition & Risk Mitigation
- Strict Adherence to Safety Protocols
- Physically capable of field work (lifting, climbing, extended standing)
- Customer & Communication
- Client Relationship Management
- Professional Communication Skills
- Bilingual: English & Vietnamese
Certification
OSHA 10 Certification
Additional Qualifications (Aligned to Eaton Role)
- Valid California Driver’s License (clean driving record)
- Willing and able to obtain DOT non-CDL certification
- Available for variable schedules, including nights/weekends
- Willing to travel regionally for field service assignments and customer site support
- Ability to pass background and drug screenings
- Physically capable of lifting 50+ lbs and performing field service duties
Timeline
Business Owner & Operator
Independent Business
05.2018 - Current
High School Diploma - undefined
Pittsburg High School
No Degree - Computer Science
California State University, Sacramento