Hoang Le
Victoria,BC
Summary
Dynamic and detail-oriented professional with experience at Bin 4 Burger Lounge, excelling in customer satisfaction and clear communication. Proven ability to thrive under pressure while maintaining high service quality. Skilled in multitasking and organization, with a strong commitment to teamwork and a quick learning aptitude, ensuring efficient operations and memorable guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Expo Runner
Bin 4 Burger Lounge
11.2024 - Current
- Communicated food orders to chefs to execute priorities and special requests.
- Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
- Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
Server/ Bar
Toro Bar & Bar
02.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Line Cook
The Rack Bistro
02.2024 - 08.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Cook
Pho Vuong Restaurant
09.2022 - 02.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
Diploma - Hospitality Management
Camosun College
Victoria, BC06-2025
High School Diploma -
Lambrick Park Secondary School
Victoria, BC06-2022
Skills
- Attention to detail
- Clear communication
- Teamwork and collaboration
- Strong organization
- Cool under pressure
- Quick learner
- Customer satisfaction
- Warm and friendly
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Certification
Serving It Right: 09/2022
Food Safe: 02/2023
Timeline
Expo Runner
Bin 4 Burger Lounge
11.2024 - Current
Line Cook
The Rack Bistro
02.2024 - 08.2024
Server/ Bar
Toro Bar & Bar
02.2023 - 10.2024
Cook
Pho Vuong Restaurant
09.2022 - 02.2023
Diploma - Hospitality Management
Camosun College
High School Diploma -
Lambrick Park Secondary School
Similar Profiles
Myah EriksonMyah Erikson
Bartender/Assistant General Manager at Bin 4 Burger LoungeBartender/Assistant General Manager at Bin 4 Burger Lounge
Rosie MountainRosie Mountain
Host and Server at Bin 4 Burger LoungeHost and Server at Bin 4 Burger Lounge
Claire SachtClaire Sacht
Variable Manager at Bin 4 Burger LoungeVariable Manager at Bin 4 Burger Lounge