Hoang Jesse
Toronto,ON
Summary
I am an international student who is eager to have a job and will devote myself to it
Overview
1
1
Certification
Work History
Cashier
Cineplex
01.2024 - 03.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Teaching Assistant
Apollo Education Group
01.2024 - 02.2024
- Improved overall class participation by implementing group activities and project-based learning.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
Waitress Trainee
Pho Ngon
10.2023 - 02.2024
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Education
Insurance And Risk Management
Seneca College of Applied Arts And Technology
North York, ONSkills
- Returns processing
- Customer Service
- Payment Collection
- Drawer balancing
- ID Verification
- Cash Handling
- Customer Assistance
- Daily Reporting
- Order Packaging
- Cash Management
- Reports and documents
- Payment posting
- Loss Prevention
- Cleaning and sanitizing
Languages
English
Professional Working
Affiliations
my phone numb
Certification
High School and Work Permit
Additional Information
Im Cool
Timeline
Cashier
Cineplex
01.2024 - 03.2024
Teaching Assistant
Apollo Education Group
01.2024 - 02.2024
Waitress Trainee
Pho Ngon
10.2023 - 02.2024
Insurance And Risk Management
Seneca College of Applied Arts And Technology