LIANA AMAN
Mississauga,Canada
Summary
Dedicated Human Resources Management student with a strong entrepreneurial mindset and a proven track record in customer service, administration, and leadership roles. Excited to leverage my interpersonal skills, critical thinking, and problem-solving abilities in a dynamic HR role to support organizational success.
Overview
9
9
years of professional experience
Work History
Cosmetics Assistant Manager
Shoppers Drug Mart
Burlington, Canada
10.2023 - 12.2024
- Oversee staff training and scheduling, enhancing team efficiency
- Collaborate on inventory management and merchandising
- Provide exceptional customer service and resolve escalated issues
Administrative Assistant
Burlington Physiotherapy and Health Clinic
Burlington, Canada
10.2022 - 10.2023
- Managed patient scheduling, billing, and records to ensure seamless clinic operations
- Maintained professional communication with patients and staff
Business Development Coordinator
Halton Honda
Burlington, Canada
03.2022 - 10.2022
- Utilized CRM tools to engage customers, manage leads, and boost car sales through personalized communication and follow-ups
Customer Service Representative
IKEA
Burlington, Canada
02.2020 - 03.2022
- Delivered outstanding customer experiences in a high-volume retail environment
- Supported team efforts in streamlining workflow and training new staff
Post Office Clerk
Shoppers Drug Mart/Canada Post
Burlington, Canada
06.2017 - 09.2021
- Processed mail and packages efficiently while maintaining strict compliance with regulations
- Built strong relationships with customers through personalized service
Cashier
Popeyes
Burlington, Canada
01.2016 - 07.2017
- Provided accurate cash handling and excellent customer interactions
Education
Honors Bachelor of Business Administration - Human Resources Management
Sheridan College
01.2025
Bachelor of Applied Health Sciences - Athletic Therapy
Sheridan College
Bachelor of Social Science -
University of Toronto
Skills
- Human Resources Competencies: Employee relations, onboarding, recruitment, training, and team collaboration
- Communication: Strong written and verbal skills
- Organizational Abilities: Detail-oriented, adept at managing multiple tasks, and efficient in administrative operations
- Technological Proficiency: Digital marketing, CRM systems, Microsoft Office Suite, and HRIS platforms
- Leadership & Development: Experience in team leadership and business development
Timeline
Cosmetics Assistant Manager
Shoppers Drug Mart
10.2023 - 12.2024
Administrative Assistant
Burlington Physiotherapy and Health Clinic
10.2022 - 10.2023
Business Development Coordinator
Halton Honda
03.2022 - 10.2022
Customer Service Representative
IKEA
02.2020 - 03.2022
Post Office Clerk
Shoppers Drug Mart/Canada Post
06.2017 - 09.2021
Cashier
Popeyes
01.2016 - 07.2017
Honors Bachelor of Business Administration - Human Resources Management
Sheridan College
Bachelor of Applied Health Sciences - Athletic Therapy
Sheridan College
Bachelor of Social Science -
University of Toronto
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