Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HLI VUE

Sacramento

Summary

Dynamic and results-driven professional with experience at Amazon, excelling in optimizing space utilization and achieving productivity targets. Proven skills in barcode scanning and exceptional customer service, complemented by strong multitasking abilities. Committed to maintaining high-quality standards and enhancing operational efficiency in fast-paced environments. Bilingual in Hmong, fostering effective communication.

Overview

6
6
years of professional experience

Work History

Sort Associate

AMAZON
06.2022 - 08.2024
  • Optimized space utilization within trailers, ensuring maximum capacity for efficient transportation of sorted parcels.
  • Maintained high standards of quality control by verifying correct labels, addresses, and barcodes on packages during sorting process.
  • Achieved productivity targets consistently while working in a fast-paced, high-pressure environment.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Used hand-held scanners to sort items into specific categories.
  • Inspected items for damage or defects before sorting as part of quality control process.

Commissary Worker

SVS Group
08.2021 - 12.2021
  • Reduced food waste by implementing proper storage techniques and monitoring product expiration dates.
  • Performed transfers of products and merchandise from warehouse to inmates.
  • Collaborated with team members to streamline processes and improve overall operations within the commissary.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.

Crew Member

Wendy's
01.2019 - 08.2019


  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.


Crew Member

McDonald's
09.2018 - 01.2019
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

High School Diploma -

VISIONS IN EDUCATION
Carmichael, CA
06-2019

Skills

  • Loading and unloading
  • Heavy lifting
  • Order picking
  • Barcode scanning
  • Packaging
  • Patience and empathy
  • Customer service
  • Cash handling
  • Time management skills
  • Bilingual (HMONG)
  • Multitasking

Languages

Hmong
Native or Bilingual

Timeline

Sort Associate

AMAZON
06.2022 - 08.2024

Commissary Worker

SVS Group
08.2021 - 12.2021

Crew Member

Wendy's
01.2019 - 08.2019

Crew Member

McDonald's
09.2018 - 01.2019

High School Diploma -

VISIONS IN EDUCATION

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